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Top positive review
Oct 18, 2023
Verified review
Order came quicly, and we got the correct parts at a good price. However I am not satisfied with the shipment. I ordered delivery to our business, but it was handled as a private package with delivery outside of office hours. That was very anoying as the order then tok several extra days before arriving at a pick up place.
Ordered a thermostat for a combifridge by Ikea/whirlpool. The thermostat should fit according to the model and type number. When it arrived and I tried installing it, it didn't fit as it was physically completely different. As shown by the attached picture of the light bulb holder part of the package. The picture shows the old and the new part.
I contacted customer service. The response time was extremely slow. It ended up in me not being able to return the product.
I enquired about another product that would fit. Fix Parts gave me a link to a product. I communicated to them that the product picture was identical to the part I had received that did not fit. Customer service claimed the new part would fit. Thus I ordered the new part. When it arrived, it was in fact identical to the first one and thus did not fit. Customer service has so far not responded to my latest claim to have them refund my purchase and cover my return transport costs, it has been several days since my request.
I would urge people to not use Fix Parts. If something goes wrong, they don't step up for the customer even when they are at clear fault.
I have ordered and paid for a part not delivered yet!!! Please tell FixPart to deliver my heatelement for my owen! Ordrenr.202402609897
Regards, Per Arne lundekvam
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Feb 18, 2024
Verified review
Produktet var perfekt, men å få det inn og på plass i fronten sv vaskemaskinen var umulig uten proffesjonell hjelp. Bortkastet 700 kr. Det ble ny maskin.
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Jan 28, 2024
Verified review
Found it at last...
I needed help to find the right stylus, and your customer service guided me to the likely right one, and it was.
Happy with that.
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Feb 13, 2024
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Fast delivery, correct item, but no screws... that is why there is only 4 stars 🙃
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Feb 8, 2024
Verified review
Comprehensive Parts Catalogue
Comprehensive webiste of available parts. Easy transaction. Efficient delivery.
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Feb 4, 2024
Verified review
Rask levering.
Lett å bruke nettsden. Rask levering. Original del = perfekt passform.
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Feb 21, 2024
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Kort leveringstid.
Kan bli bedre på informasjon om produkter
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Feb 4, 2024
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Rask svar på forespørsel om hjelp til å finne rett produkt.
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Feb 6, 2024
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Fikk ikke tak i min del, men de ydet topp service og hjelp
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Feb 22, 2024
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Easy to find the part I needed.
Very expedite delivery.
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Feb 17, 2024
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Sen levering
Tok lang tid fra jeg bestilte varen til jeg fikk den.
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Feb 14, 2024
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Bra webtjenester og god service, men sen levering.
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