stowa.de/en
Reviews:

40 reviews in the last 12 months422 total reviews  

4.90
Excellent

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Top positive review

Jun 10, 2023
 Verified review
I ordered a Stowa Flieger Classic 40 (Type B) online for delivery to the US, and shortly after inquired whether it would be possible to pick it up in-person at Stowa while visiting Germany. No problem - my contact Marcus quickly made the necessary arrangements. After arrival in Germany, my schedule prevented travel from Munich to Stowa and, on request, Marcus arranged for overnight delivery to my hotel. Superb customer service, to say the very least! And, as I told Marcus after delivery, the watch exceeded my very high expectations. I could not possibly be happier with my first experience in buying from Stowa; it will not be my last.

Top negative review

Nov 5, 2023
 Verified review
I ordered a Stowa flieger classic watch, the watch arrived to me and there was one bolt missing on the back cover, the bolt was in the box and I tightened it. Stowa solved this problem by giving me an expensive vintage strap, for which I am very grateful. But I was upset by the accuracy of the watch, it has a Top level mechanism and it should show an accuracy of +6 seconds maximum, but in my watch it shows + 10 seconds, I have a Tudor royal with the same mechanism and it shows an accuracy of +3 seconds. I paid for a Top level mechanism and received Standard level accuracy. It shouldn't be like this!
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Reviews for stowa.de/en

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TOULOUSE
Jan 1, 2024
 Verified review
Nice watch, great crafting ! Beautiful design, in brushed and not polished bronze case. Came in a nice box and packaging. Great quality in watchmaking. Unfortunately, they've re-built their website, and bad timing for me, I lost track of my order. Concerns clear out after contacting the support team. Everything went well at the end so all is fine.
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Jan 10, 2024
 Verified review
More regular updates on when an order is dispatched (or likely to dispatch)
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Jan 21, 2024
 Verified review

Great product....great communication

Great product....great communication, Fast delivery. Thanks AAA+++
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Jan 15, 2024
 Verified review
Correspondence, promptly reply
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Jan 24, 2024
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Dec 17, 2023
 Verified review
excellent products, excellent customer service
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Dec 21, 2023
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Jun 10, 2023
 Verified review

Stowa goes above and beyond....

I ordered a Stowa Flieger Classic 40 (Type B) online for delivery to the US, and shortly after inquired whether it would be possible to pick it up in-person at Stowa while visiting Germany. No problem - my contact Marcus quickly made the necessary arrangements. After arrival in Germany, my schedule prevented travel from Munich to Stowa and, on request, Marcus arranged for overnight delivery to my hotel. Superb customer service, to say the very least! And, as I told Marcus after delivery, the watch exceeded my very high expectations. I could not possibly be happier with my first experience in buying from Stowa; it will not be my last.
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Sep 5, 2023
 Verified review

Very tidy product selection and great watches

Very tidy product selection and options. Fantastic watches. E-commerce was trustworthy and straight forwards.
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Feb 27, 2024
 Verified review

love their watch, and customer service

I purchased it overseas and requested documentation for tariff reduction. Their process was very fast and accurate. Plus, it was a birthday gift for myself. Even though the estimated delivery date was after my birthday, thanks to Stowa's quick process, it arrived before the day. I really love their watch and service.
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Apr 27, 2023
 Verified review

Stowa delivers!

The Stowa customer experience, from browsing the website to putting the beautiful new watch on the wrist could not possibly have been better. I communicated with Marcus Zieman, who went above and beyond responding to inquiries and special requests. This Stowa purchase will not be my last.
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May 1, 2023
 Verified review
My experience with Stowa has been amazing. Customer service was stellar. I absolutely love my Antea Rose. The finishing of the movement is elegant and refined. My next purchase will be a marine classic. Thank you to everyone at Stowa for your passion of watchmaking and professionalism.
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Sep 25, 2023
 Verified review

Exceptional Customer Service

Exceptional customer service from the time I initially purchased my watch 3 years ago, to assisting me this year with purchasing additional straps and ensuring I ordered the proper length. Couldn't be happier.
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Apr 9, 2023
 Verified review
The Stowa service was excellent, producing and despatching the watch I had bought for my son's 50th birthday in time to arrive for the big day. And the watch is keeping accurate time. Highly recommended.
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Jul 24, 2023
 Verified review
Their sales team is fantastic, did everything they could to ensure I have the right product no matter the value. Wish all online purchase is like this!
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Aug 2, 2023
 Verified review
Fast delivery, responsive to questions about the order, apparent concern about good customer service.
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Jul 15, 2023
 Verified review

The Stowa B…

The watch is simply elegant finished to a high standard, i'am complete satisfied with my purchase.
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Jun 26, 2023
 Verified review
Incredibly prompt and attentive customer service. Watches that exceed customer expectations.
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Jun 14, 2023
 Verified review

Quality, well made

Great quality, design. Happy with the size and fit on my wrist Leather strap excellent.
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Jul 19, 2023
 Verified review
Good and responsible seller, offering quality products.
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