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gunfire.comReviews

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4.77

Reviews for gunfire.com

841 verified reviews in the last 12 months

14,416 total reviews
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the most relevant positive review


Jul 20, 2022
Customer-friendly, professional. From the beginning, right until the end, I always knew the status of my order; the products were high quality, and the price was reasonable. I can only recommend Gunfire, Dziękuję guys!
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the most relevant critical review


Sep 8, 2022
Placed an order with them last week, and they cancelled it due to me not having a UKARA number which is fair enough, but when I produced to them my British Airsoft Club Number and membership card the had the audacity to decline it as a valid form of defense. I argued my point but they didn't want to entertain it as a valid defense so I got a refund and would never recommend this company again unless you have a UKARA. What's the point in having a valid defence for it to be rejected. This has even happened before in the UK, the BAC wasn't seen as a good enough form of defence which now questions my thinking realistically who is at fault, BAC or Gunfire. Regardless my experience was crap and won't go near them again.
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Reviews for gunfire.com

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 Verified review
May 9, 2022 
the magazine does not work the pistol does not work properly its mobile parts the packaging torn generally no professional behavior
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 Verified review
Feb 14, 2022
They don't help you with discount issues, Also my replica wasn't downgraded like I asked in my order.
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Answer by gunfire.com
May 19, 2022
Good afternoon, The purchase you made was already after the promotional period and our system did not have time to update so many prices in such a short time. As for the downgrade, the service was not included in the order hence it was automatically redirected to ship as soon as possible. We have offered you to pick up the replica at our expense and perform the downgrade but we have not received any response so far. If we can help you or otherwise come to a compromise please send us an email. We are always here to help you.
 Verified review
Jun 19, 2022
It's more than a week and my order is still procesing and not shipt..usualiy that wasn't the case.
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Mar 14, 2022
Not able to change an address minutes after order not very helpful in solving that problem.
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Answer by gunfire.com
May 19, 2022
Good afternoon, When you tried to change the address, an error may have occurred which is beyond our control and we have not seen it because no one has reported a similar problem to us. Of course, we sent the parcel to the correct address again at our expense. In this case please change your rating about our shop.
 Verified review
Jun 10, 2022
First time i order something and the red/green dot scope is not working. 😔😔
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Answer by gunfire.com
Aug 3, 2022
Hi, We have tried to help you with the faulty goods by recommending that the parcel be collected by a courier fully paid for by us. Whenever you change your mind and would like us to accept a red dot for a claim then please get back to us.
 Verified review
Jan 14, 2022 
The box is broken, they must have hit it and it is divided into two parts
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Answer by gunfire.com
Feb 15, 2022
Hello, I am very sorry for the trouble with a new headset, I will help you to solve it - please reply to my e-mail to you. I can arrange a courier to pick up the product under warranty from you, and have it returned to our shop - thecost is covered by the shop. Please let me know if it is ok for you. If so, please let me know an address and a date for pick up of the headset. In case you have any issues with an order from us in the future - just let me know, I am here to support you and all our customers. With kind regards Michał Rabski Gunfire team Hola, Lo siento mucho por el problema con un nuevo auricular, lo ayudaré a resolverlo; responda mi correo electrónico. Puedo hacer arreglos para que un mensajero recoja el producto bajo garantía de usted y lo devuelva a nuestra tienda; el costo lo cubre la tienda. Por favor, hágamelo saber si está bien para usted. Si es así, hágame saber una dirección y una fecha para recoger los auriculares. En caso de que tenga algún problema con un pedido nuestro en el futuro, solo hágamelo saber, estoy aquí para ayudarlo a usted y a todos nuestros clientes. Atentamente Michał Rabski equipo de Gunfire
 Verified review
May 6, 2022
My order wasn’t even received customs forms wasn’t filled out
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Apr 10, 2022
I've order e&l stock for akm74 and i get m4 stock
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Answer by gunfire.com
May 19, 2022
Good afternoon, We have tried to contact you regarding the non-matching product but have not received any reply. If it continues to occur with the product then please write us a reply or contact us by email.
 Verified review
Apr 15, 2022
Because gun is leaking out gas
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Apr 25, 2022
I got a broken mag.
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Apr 6, 2022
Packe come broken
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Mar 13, 2022
bad communication
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 Verified review
Mar 19, 2022
didnot arrive
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 Verified review
Jul 28, 2022
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Answer by gunfire.com
Aug 22, 2022
"Hello, We would like to know, what caused this opinion, and what we can do for you, to fix this situation, because opinion of our customers and their satisfaction is really important for us. We can offer you to pick a faulty product for repairs or to recompense your problems during this order. We are waiting for your response. Best regards, GunFire Team"
 Verified review
Jun 28, 2022
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May 3, 2022
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Apr 25, 2022
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Apr 1, 2022
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Mar 16, 2022
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 Verified review
Jan 18, 2022
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Answer by gunfire.com
May 19, 2022
Good afternoon, We have tried to clarify the matter, but theere is not response to enquiries from our side, which is the reason for his negative opinion of our shop. If you will still solve the problem we are happy to help