Reviews for gunfire.com
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the most relevant positive review
Jul 20, 2022
Customer-friendly, professional. From the beginning, right until the end, I always knew the status of my order; the products were high quality, and the price was reasonable. I can only recommend Gunfire, Dziękuję guys!
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the most relevant critical review
Sep 8, 2022
Placed an order with them last week, and they cancelled it due to me not having a UKARA number which is fair enough, but when I produced to them my British Airsoft Club Number and membership card the had the audacity to decline it as a valid form of defense.
I argued my point but they didn't want to entertain it as a valid defense so I got a refund and would never recommend this company again unless you have a UKARA.
What's the point in having a valid defence for it to be rejected.
This has even happened before in the UK, the BAC wasn't seen as a good enough form of defence which now questions my thinking realistically who is at fault, BAC or Gunfire.
Regardless my experience was crap and won't go near them again.
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Reviews for gunfire.com
Verified review
Dec 15, 2022
They should send what the costumers asks for.
I've asked for a Umarex 2.25597 and received a Umarex 2.6428
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Verified review
Sep 8, 2022
Placed an order with them last week, and they cancelled it due to me not having a UKARA number which is fair enough, but when I produced to them my British Airsoft Club Number and membership card the had the audacity to decline it as a valid form of defense.
I argued my point but they didn't want to entertain it as a valid defense so I got a refund and would never recommend this company again unless you have a UKARA.
What's the point in having a valid defence for it to be rejected.
This has even happened before in the UK, the BAC wasn't seen as a good enough form of defence which now questions my thinking realistically who is at fault, BAC or Gunfire.
Regardless my experience was crap and won't go near them again.
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Verified review
Jul 28, 2022
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Answer by gunfire.com
Aug 22, 2022
"Hello,
We would like to know, what caused this opinion, and what we can do for you, to fix this situation, because opinion of our customers and their satisfaction is really important for us.
We can offer you to pick a faulty product for repairs or to recompense your problems during this order.
We are waiting for your response.
Best regards,
GunFire Team"
Verified review
Jun 19, 2022
It's more than a week and my order is still procesing and not shipt..usualiy that wasn't the case.
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Verified review
Jun 10, 2022
First time i order something and the red/green dot scope is not working.
😔😔
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Answer by gunfire.com
Aug 3, 2022
Hi,
We have tried to help you with the faulty goods by recommending that the parcel be collected by a courier fully paid for by us. Whenever you change your mind and would like us to accept a red dot for a claim then please get back to us.
Verified review
Jun 2, 2022
Wcześniej były drobne problemy z jakością towaru, ale ostatnim razem replika SWD przyjechała z mariażem z fabryki z zatrzaskiem rury gazowej, po prostu odpadła, gdy wyciągali replikę z pudełka . Szkoda.
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Answer by gunfire.com
Aug 9, 2022
Dzień dobry,
W razie problemów z repliką prosimy zawsze o kontakt z naszym działem obsługi klienta, którzy zawsze doradzą i pomogą wybrać odpowiednie rozwiązanie sprawy.
Niestety kontaktowaliśmy się z Panem kilkukrotnie lecz bez odpowiedzi. Jeśli będzie Pan podjąć działania w sprawie repliki, która Pana nie satysfakcjonuje to prosimy o kontakt
Pozdrawiamy,
Zespół Gunfire