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TrustmarkValid
certified since: Sep 11, 2019
updated on: May 30, 2023
AgriEuro is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
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Reviews for AgriEuro
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Have not unboxed my Rotavator but purchase and delivery has been excellent.
All packages in pristine condition externally.
Placed order on 16/06/2022 delivered to Ireland 04/07/2022. 18 days.
Only issue I have had is the tracking does not work.
Checking tracking website the number does not exist.
On Friday 01/07/2022 I received a phone call from a local courier company asking if Monday 04/07/2022 was suitable to deliver.
Driver on day telephoned me 30 min beforehand.
What more can one ask.
However on Agrieuro website my order on Friday 01/07/2022 updated to indepot 04/07/2022.
All in all confusing to the customer.
Otherwise I’m looking forward to using this device. Much better cheaper deal from Agrieuro for same product than any of the local suppliers.
Agrieuro included tool kit, safety work equipment , outdoor cover and shipping in the cost at a better price.
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the most relevant critical review
7 days ago
Delivered on time , quality products .
The only issue I have with the products I received is the quality of the instructions , on all three products the assembly instructions were very poor, if there was video instructions or clear pictures of assembly on the website it would go a long way to making a more positive experience.
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Reviews for AgriEuro
Verified review
7 days ago
Delivered on time , quality products .
The only issue I have with the products I received is the quality of the instructions , on all three products the assembly instructions were very poor, if there was video instructions or clear pictures of assembly on the website it would go a long way to making a more positive experience.
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Verified review
Apr 1, 2023
OK service
Mobile device shopping has difficulty with taking card payment
Does not ship to UK. I understand why but the website is .co.uK
Courier failed delivery on first attempt with very poor excuse
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Verified review
Jan 23, 2023
I bought a machine that broke after a day's work, I contacted agrieuro for spare parts and that the warranty should apply but no one contacted me. in the end I had to pay for the parts myself
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Answer by AgriEuro
Jan 31, 2023
Good morning,
We're sorry for the inconvenience experienced. However, when you opened the assistance ticket you only told us that you needed some parts that you had lost while using the machine, you didn't mentioned any malfunction. Our operator replied to you in less than one day generating for you the order of the parts you needed and sending you the payment request but you didn't reply even if we solicited you.
If we would have known that the machine had broken down after the first day of use we would have provided you assistance under warranty and you wouldn't had to pay for the parts needed.
Best regards,
Verified review
Jun 7, 2022
Machine was beschadigt er was contact van de stekker afgebroken. Verder de mondelinge service prima.
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Answer by AgriEuro
Jun 9, 2022
Dear Mr Kromjong,
the goods you ordered were delivered in two parcels on 27 and 30 May respectively. In the days following delivery, we did not receive any report from you of damage to the machine. If you had contacted us within the eight days after delivery as per our company policy for reporting damage to the goods, we could have immediately offered you assistance in resolving the problem. However, you can still open a assistance ticket via your account to receive priority assistance, or you can contact us by e-mail and we can proceed to open the ticket for you.
For any further information, we remain at your disposal.
Best regards.
Verified review
I'm still waiting for my order from more then 2 weeks ago.
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Answer by AgriEuro
Jan 31, 2023
Good morning,
We're sorry for the delay caused by the Carrier Company during shipping. However, when you asked us information about the shipment, there still wasn't any delay but we warned you about the possible delay due to Christmas Holidays, unfortunately, and we solicited the Carrier Company everyday providing you all the information about the status of your shipment step by step.
Best regards,
Verified review
Dec 19, 2022
The service team is rubbish.
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Answer by AgriEuro
Dec 22, 2022
Good morning,
We're sorry for your negative feedback. We're always at complete disposal of every single customer and, for any kind of question, clarification and assistance request you can directly contact us by e-mail, phone call or live chat and we'll be glad to help you.
Verified review
Nov 19, 2022
Недоставили по адресу!!!
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