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certified since: Sep 11, 2019
updated on: Mar 20, 2023
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Reviews for AgriEuro
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Have not unboxed my Rotavator but purchase and delivery has been excellent.
All packages in pristine condition externally.
Placed order on 16/06/2022 delivered to Ireland 04/07/2022. 18 days.
Only issue I have had is the tracking does not work.
Checking tracking website the number does not exist.
On Friday 01/07/2022 I received a phone call from a local courier company asking if Monday 04/07/2022 was suitable to deliver.
Driver on day telephoned me 30 min beforehand.
What more can one ask.
However on Agrieuro website my order on Friday 01/07/2022 updated to indepot 04/07/2022.
All in all confusing to the customer.
Otherwise I’m looking forward to using this device. Much better cheaper deal from Agrieuro for same product than any of the local suppliers.
Agrieuro included tool kit, safety work equipment , outdoor cover and shipping in the cost at a better price.
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the most relevant critical review
May 15, 2022
Ordered sprayer on 28/4
As far as I can see it lay in a warehouse front 2/5 to 6/5
Then 6/5 in transit
9/5 still in transit
That's all the info I have on it
It's now the 15/5
That's 28 days and still not delivered
This is probably the worst experience I've ever had. I won't be recommending Agrieuro to anyony
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Reviews for AgriEuro
Verified review
Jan 23, 2023
I bought a machine that broke after a day's work, I contacted agrieuro for spare parts and that the warranty should apply but no one contacted me. in the end I had to pay for the parts myself
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Answer by AgriEuro
Jan 31, 2023
Good morning,
We're sorry for the inconvenience experienced. However, when you opened the assistance ticket you only told us that you needed some parts that you had lost while using the machine, you didn't mentioned any malfunction. Our operator replied to you in less than one day generating for you the order of the parts you needed and sending you the payment request but you didn't reply even if we solicited you.
If we would have known that the machine had broken down after the first day of use we would have provided you assistance under warranty and you wouldn't had to pay for the parts needed.
Best regards,
Verified review
I'm still waiting for my order from more then 2 weeks ago.
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Answer by AgriEuro
Jan 31, 2023
Good morning,
We're sorry for the delay caused by the Carrier Company during shipping. However, when you asked us information about the shipment, there still wasn't any delay but we warned you about the possible delay due to Christmas Holidays, unfortunately, and we solicited the Carrier Company everyday providing you all the information about the status of your shipment step by step.
Best regards,
Verified review
Dec 19, 2022
The service team is rubbish.
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Answer by AgriEuro
Dec 22, 2022
Good morning,
We're sorry for your negative feedback. We're always at complete disposal of every single customer and, for any kind of question, clarification and assistance request you can directly contact us by e-mail, phone call or live chat and we'll be glad to help you.
Verified review
May 15, 2022
Ordered sprayer on 28/4
As far as I can see it lay in a warehouse front 2/5 to 6/5
Then 6/5 in transit
9/5 still in transit
That's all the info I have on it
It's now the 15/5
That's 28 days and still not delivered
This is probably the worst experience I've ever had. I won't be recommending Agrieuro to anyony
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Answer by AgriEuro
May 19, 2022
Dear Mr Rennick,
our delivery time is 24/48 hours from receipt of payment and 7/10 working days for delivery of the goods. Your shipment was within the expected time frame, but at the time of delivery, the shipping company tried to contact you without success, unfortunately. Therefore, our operator immediately took action to ask you for a valid phone number for allowing the shipping company to contact you and deliver the goods as quickly as possible.
For any further information, we remain at your disposal.
Best regards.
Verified review
May 18, 2022
I ordered my scythe belts on May 2nd, Agrieuro claim they were couriered to me on Amy 4th but they never arrived.
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Answer by AgriEuro
May 19, 2022
Dear Mr Sheehan,
the spare parts you ordered on May 2nd were shipped on May 4th following our delivery time of 24/28 hours from receipt of payment to order processing. Your shipment was within the expected time frame, but at the time of delivery, the shipping company tried to contact you without success, unfortunately. Therefore, our operator immediately took action to ask you for a valid phone number for allowing the shipping company to contact you and deliver the goods as quickly as possible.
For any further information, we remain at your disposal.
Best regards.
Verified review
May 5, 2022
I have not yet recieved the item. When I ordered I was not informed that it was on back order.
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Answer by AgriEuro
May 9, 2022
Dear customer,
we are truly sorry for the delay in delivery of the goods. We are experiencing delays on the part of the carrier company and your order has unfortunately been impacted. We can assure you that we work diligently every day to monitor the status of the shipment and urge the carrier company to deliver the goods as soon as possible.
For any further information, we remain at your disposal.
Best regards.
Verified review
Apr 22, 2022
Full this moment we did not received ordered goods!!
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Answer by AgriEuro
May 9, 2022
Dear Mr Kawalec,
we are truly sorry for the delay in delivery of the goods. We are experiencing delays on the part of the carrier company and your order has unfortunately been impacted. We can assure you that we work diligently every day to monitor the status of the shipment and urge the carrier company to deliver the goods as soon as possible.
For any further information, we remain at your disposal.
Best regards.
Verified review
May 4, 2022
did not get unit yet still wating
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Answer by AgriEuro
May 9, 2022
Dear customer,
we are very sorry for the delay in the delivery of your goods. We are experiencing delays on the part of the courier company and your order has unfortunately been affected. We check the status of your order daily and, to date, it shows that the product your ordered is being delivered today, so you will receive your product shortly. We assure you that we are working diligently to urge the carrier company to deliver the goods as quickly as possible.
For any further information, we remain at your disposal.
Best regards.
Verified review
Nov 19, 2022
Недоставили по адресу!!!
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