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GreenlandMX.eu
Reviews:

287 reviews in the last 12 months986 total reviews  

4.57
Excellent

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Top positive review

May 24, 2023
 Verified review
Delivery was fast enough and prices acceptable. Only minor was that Techocell seat cover to my CR250R 1992 Honda. It was hardened too much by time and would not stretch like new ones. There is still line in the midle of seat from rear to front which will not straighten. And rear end of the seat, never had so big problems to strecth seat cover over rear looking good. And I have had much more difficultier seat covers to put in place. I guess it has been very long time in the warehouse and in the paggage. After all, everything is fine and I will purchase items from GreenlandMX in the future again!

Top negative review

Jan 25, 2024
 Verified review
5 weeks to deliver an item. Initially out of stock but this wasn't comminucated for 3 weeks. I sent several messages to their support person before any response. Then it was supposedly delivered but hadn't been. I asked for my money back - no response. About 5 days later it arrived. If you want stress and poor communication then consider this when you purchase. Previously I've used them without too much delay etc. I'm definitely worried by their lack of customer service really. Not sure if I will use them again when other companies exist. The caveat is I ordered in the Christmas New Year break. Even so they were work days when I ordered so.....5 weeks seems a real long time to wait.
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Reviews for GreenlandMX.eu

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Dec 6, 2023
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Dec 4, 2023
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Dec 4, 2023
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Dec 3, 2023
 Verified review
Delivery service was bad. Poor communication among GreenlandMX, courier and customers. Very difficult to contact the GreenlandMX and the courier. Courier didn't deliver the goods on the scheduled day and I waited for the goods at home the whole day. Courier re-delivered the goods to my house on Saturday instead of the scheduled Monday. Luckily I was at home at that time. What a mess!
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Answer by GreenlandMX.eu
Dec 4, 2023
Thank you very much for your review. We are really pleased that you have had a great and satisfying experience with GreenlandMX. We will transfer your assessment to our team, and we will keep working hard to continue improving day by day. We hope to see you again soon. Thank you and SPEED UP! Your GreenlandMX Team
Dec 20, 2023
 Verified review
Zero communication. My shipping address was and still is listed correctly on my account, but after placing my order the shipping address set as my billing address. After three emails and online forms, no one responded and the items arrived at the wrong address.
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Answer by GreenlandMX.eu
Dec 21, 2023
Thanks for contacting us and share your experience. We have checked the payment has been done by Express Paypal service, so you have selected the destination since your Paypal account. Perhaps you entered the address that was saved by default on this platform, and not the one you had selected in your GMX account. The expedition was made 2 business days ahter its registration so we couldnt change the information before. Our international customer service have received only 1 message from you after 2 weeks, so it was impossible for us to do anything. We hope we have clarified your doubts Best regards GMX team.
Dec 7, 2023
 Verified review

Mau apoio ao cliente

O pedido chegou como planeado. Mas o apoio ao cliente está a ser muito mau… já tentei contatar a greenlandmx pelo menos 6 vezes por e-mail devido a um defeito do produto e para já sem obter resposta nenhuma..
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Dec 27, 2023
 Verified review

Falta de comunicação

Perguntei por duas vezes pela minha encomenda e nunca responderam recebi a encomenda 30 dias depois do pedido.
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Answer by GreenlandMX.eu
Dec 28, 2023
Thanks for sharing your experience which allows us to improve our service. We have checked your order has suffered a slight delay in the procurement of some items, which in turn delayed the shipment. Unfortunately, we have not found any messages from you. These may not have arrived or may have been forwarded to the wrong mailbox. We will check our information flow to try to ensure that this problem does not recur in the future. Best regards GMX team.
Dec 6, 2023
 Verified review
Pedidos com atraso de mais de uma semana quando dizem na compra atraso de 2 a 3 dias
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Answer by GreenlandMX.eu
Dec 7, 2023
Gracias por contactarnos y compartirnos su experiencia. Hemos comprobado que su pedido fue expedido el 15 de noviembre y entregado al día siguiente. Nuestro servicio de atención al cliente le ha enviado toda la información, incluido el comprobante de entrega. Un cordial saludo del equipo GMX
Dec 13, 2023
 Verified review

Not so trusted

The customer service treats the customer really rudely and blames the customer.
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Answer by GreenlandMX.eu
Dec 14, 2023
Thanks for share your experience keeping us informed about your case. We have checked you bought a kit (helmet+googles) with a web edition mistake in googles model so we have proposed you a reduction on these if you decided to keep them. As you has refused this option we have informed you had always the possibility to return the complete kit. Unfortunately you have used the helmet after being informed of these conditions, so a return was impossible taking into account the kit is sold as a single unit, and used products are in no case refundable. In no case our team have treated you in a disrespectful way, you have just been informed about the conditions of sale and your responsibility as a consumer. Best regards from the GMX team.
Dec 24, 2023
 Verified review
Communication on delays Reply e-mails Quicker follow up
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Answer by GreenlandMX.eu
Dec 26, 2023
Thanks for sharing your experience and keeping us informed. We have checked your order's expedition has been delayed because some brands have arrvied later than expected and for that we apologises. We will try very hard to avoid this kind of problem in the future. Your GreenlandMX Team
Dec 24, 2023
 Verified review
One month delivery time
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Answer by GreenlandMX.eu
Dec 26, 2023
Thank you very much for taking your time to evaluate our services. We have checked some of products purchased presents a procurement delay of 5-7 business days. The 6th adn 8th December has been public holidays so your order has been dispatched a little later than expected. In the following 4 business days the delivered has been registered correctly, but you confirmed unfortunately didn take place so a claim has been submitted. Finally the complaint has been dismissed as a corroborating delivery record was provided. We apologise for any inconvenience caused, but delivery times have been respected and delivery confirmed. Your GreenlandMX Team
May 24, 2023
 Verified review
Delivery was fast enough and prices acceptable. Only minor was that Techocell seat cover to my CR250R 1992 Honda. It was hardened too much by time and would not stretch like new ones. There is still line in the midle of seat from rear to front which will not straighten. And rear end of the seat, never had so big problems to strecth seat cover over rear looking good. And I have had much more difficultier seat covers to put in place. I guess it has been very long time in the warehouse and in the paggage. After all, everything is fine and I will purchase items from GreenlandMX in the future again!
Report review
Answer by GreenlandMX.eu
May 26, 2023
Thank you very much for reviewing GreenlandMX. Our priority is customer satisfaction and that’s why we try to take care of even the smallest detail so you can enjoy your passion to the maximum. We will continue to work hard to improve so that your next rating corresponds to five stars. We hope to see you again soon and SPEED UP! Your GreenlandMX Team
Jun 4, 2023
 Verified review

They made a shipping error but they fixed it quickly

They made a shipping error and the product I received was a mismatched pair of boots. I sent a couple of emails and thought they had not replied but, in fact, their reply had gone straight to my trash bin (so, check your bin not just your spam) unbeknown to me. They called me, and the problem was swiftly solved as they quickly sent a new pair and collected the first one. I would give them 5 stars, but the shipping error was quite odd and hard to understand, and disregarding it would be unfair to those who make no such mistakes. I would still buy from them again.
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Answer by GreenlandMX.eu
Jun 5, 2023
Thank you very much for reviewing GreenlandMX. Our priority is customer satisfaction and that’s why we try to take care of even the smallest detail so you can enjoy your passion to the maximum. We will continue to work hard to improve so that your next rating corresponds to five stars. We hope to see you again soon and SPEED UP! Your GreenlandMX Team
May 27, 2023
 Verified review

GREENLAND MX MERCI POUR VOTRE HONNÊTETÉ.

J'ai effectué une commande pour total de 155 euros, malheureusement ce n'était pas en stock et délais d'attente était inconnu , Greenland Mx m'a proposé d' attendre d'être livrer ou de me rembourser et après ma décision d'annuler ma commande 3 jours après l'argent était sur mon compte en banque. Je remercie, ce Site pour son honnêteté, et sont suivi .
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Answer by GreenlandMX.eu
May 29, 2023
Merci beaucoup pour votre appréciation. Des commentaires et des observations comme les vôtres nous apportent beaucoup d’énergie pour continuer notre travail en donnant le meilleur de nous-mêmes, afin que vous puissiez profiter de votre passion. Nous serons ravis de vous revoir bientôt. Sincères salutations et á plein GAZ! L'équipe GreenlandMX.
Aug 6, 2023
 Verified review
Absolute top of the notch products and prices are quite ok. Overall experience was very good, even if I found some process for returning some products a bit intricated .... (but, i han ZERO issues , it is important to know, the guys are very pros and kind)
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Answer by GreenlandMX.eu
Aug 7, 2023
Thank you very much for your review. At GreenlandMX we very much appreciate the opinions of our customers which guide us to improve and to continue advancing to offer you the best quality and service possible. We appreciate your support and hope to see you again soon. We are here to help you with whatever you need. Many greetings and SPEED UP! Your GreenlandMX Team
Sep 27, 2023
 Verified review

Recommnended

Good range of products. Competitive pricing. Fast shipping.Recommended. Shipping cost and returns are a bit pricey if ordering from Hungary.
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Answer by GreenlandMX.eu
Oct 2, 2023
Thank you very much for your review. Qualifications and recognitions like yours give us a lot of energy to continue improving and to give the best of ourselves so that you can enjoy your passion. We will be pleased to see you again soon. Many greetings and SPEED UP! Your GreenlandMX Team
Nov 15, 2023
 Verified review
El trato personal y de rapida resolución de los inconvenientes que surjan. La buena comunicacion. A mejorar.... No sabria decir.
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Answer by GreenlandMX.eu
Nov 15, 2023
Muchas gracias por tu valoración, en GreenlandMX tenemos muy en cuenta las opiniones de nuestros clientes, los cuales nos guían a mejorar y seguir avanzando para poder ofreceros la mejor calidad y servicio posible. Agradecemos tu apoyo y esperamos verte pronto de nuevo, estaremos aquí para lo que necesites. Un saludo y mucho GAS! El equipo de GreenlandMX.
GA
Guido A.
Bladel
Jun 14, 2023
 Verified review

Muy bueno

Perfect, items were sent internationally and arrived in acceptable time. Very pleased, would definitely buy here again!
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Answer by GreenlandMX.eu
Jun 15, 2023
Thank you very much for your review. Qualifications and recognitions like yours give us a lot of energy to continue improving and to give the best of ourselves so that you can enjoy your passion. We will be pleased to see you again soon. Many greetings and SPEED UP! Your GreenlandMX Team
Jun 16, 2023
 Verified review
Perfecto servicio, transporte y calidad del producto. Para dar 5 estrellas faltó la no respuesta a varias llamadas.
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Answer by GreenlandMX.eu
Jun 19, 2023
Muchas gracias por valorar a GreenlandMX, Nuestra prioridad es la satisfacción del cliente, es por ello que intentamos cuidar hasta el más mínimo detalle para que puedas disfrutar al máximo de tu pasión. Seguiremos trabajando a fondo para mejorar, y que tu próxima valoración sea de cinco estrellas. Esperamos verte pronto de nuevo. ¡Mucho GAS! El equipo de GreenlandMX.
Aug 9, 2023
 Verified review

Todo perfecto

Ha llegado dentro de la fecha prevista, todo muy bien empaquetado y protegido el producto excelente
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Answer by GreenlandMX.eu
Aug 11, 2023
Muchas gracias por tu valoración. Calificaciones y reconocimientos como el tuyo nos dan mucha energía para continuar mejorando y dando lo mejor de nosotros mismos, para que podáis disfrutar de vuestra pasión. Estaremos encantados de volver a verte. Un saludo y mucho GAS! El equipo de GreenlandMX.