viennaclassic.com/enReviews

: 53Good

4.24
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certified since: Jan 14, 2020
updated on: Mar 20, 2023
viennaclassic.com/en is checked and certified according to the Trusted Shops quality criteria
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certified since: Jan 14, 2020
updated on: Mar 20, 2023
viennaclassic.com/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At viennaclassic.com/en, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for viennaclassic.com/en

4.24
Good
How is the rating calculated?

29 verified reviews in the last 12 months

5
66 %
4
10 %
3
14 %
2
3 %
1
7 %
53 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review

Jun 23, 2022
The show was an excellent experience. The staff was welcoming and helpful. We were concerned about the language, as we do not understand German. However, to our surprise, there were small screens attached to each seat with translations available in different languages. Hence, could understand the story and truly enjoy the performance. I would recommend that the information regarding the translation is revealed in the website, so that it would encourage people who are not used to German to attend an opera show.
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the most relevant critical review

Oct 20, 2022
It is not clearly described the type of service. I paid 221 euros for a ticket that worths 175. I realized that after three days....
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Reviews for viennaclassic.com/en

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 Verified review
Jan 26, 2023
After paying for the order, they no longer write off
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Answer by viennaclassic.com/en
Jan 30, 2023
Dear Mr. K, the gift certificate was sent automatically to the e-mailadress provided in the order. Please always check you junk mail or spam folder as well. We resent it today as well. Kind regards, Your Vienna Classic Team
 Verified review
Dec 3, 2022
Booked tickets to an opera show in Venice via this website, it was presented in a way that suggested the website was official and connected to the event. This was not the case, they are just a third party vendor charging ridiculous fees for booking tickets which you could easily book yourself. Do not use, go directly to event website instead.
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Answer by viennaclassic.com/en
Jan 30, 2023
Dear Ms P, after reaching out to you by e-mail we have unfortunately not had a reply from you. The system and processing fees are clearly stated on the website and in the GTC which you read and actively agreed to before finalising the order. Nonetheless, we hope you enjoyed the performance. Kind regards, your Vienna Classic Team
 Verified review
Oct 20, 2022
It is not clearly described the type of service. I paid 221 euros for a ticket that worths 175. I realized that after three days....
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Answer by viennaclassic.com/en
Nov 9, 2022
We are sorry you very not satisfied. However, the system and processing fees are clearly stated in our GTC. Kind regards.