bradorshop.us 
Reviews:

94 reviews in the last 12 months112 total reviews  

bradorshop.us 
Reviews:

94 reviews in the last 12 months112 total reviews  

Review summary

Reviews for bradorshop.us are consistently positive. Customers frequently praise the exceptional quality, materials, and craftsmanship of the sandals. Many highlight the sandals' comfort and perfect fit, and the stylish, beautiful design is often admired. Fast and reliable shipping is widely appreciated, and customer service is often described as responsive, helpful, and efficient. Some customers also find the return and exchange process easy. A small number of customers note issues with consistency in quality. A few report discomfort or issues with leather stiffness, and there are occasional disappointments regarding discontinued or inconsistent styles. Some customers experienced shipping delays or lack of updates. There are also reports of slow responses or rudeness from customer service, and others encounter difficulties and frustration with return and exchange policies.

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Reviews for bradorshop.us

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Responsive customer service and timely shipping. High quality craftsmanship.
Answer by bradorshop.us
Thank you for your kind words! We're so pleased to hear you were happy with our customer service and timely shipping. It's also wonderful to know that you value the craftsmanship — it’s something we take great pride in. We truly appreciate your support and hope to serve you again soon!
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Quality control Problems

Hi, I have two pair of beautiful BRADOR sandals. But when ordering my third pair, I noticed a quality control issue; the left sandal was a noticeable different shade of brown and also fit a little different so I asked for a return label. I immediately ordered another pair to make sure that I got my sandals before vacation. The replacement pair look like they were made on the streets of Tijuana. They are very rough around the edges and the color is not consistent, with dark blotches all over them. I’m really disappointed in this company and will not be ordering again.
Answer by bradorshop.us
Dear Customer Thank you for your message. We’re sorry to hear that the sandals did not meet your expectations. Please note that, as described on our website, our sandals are designed with a vintage-inspired aesthetic. This includes certain finishes—such as slight scratches or raw edges—that are intentional and part of the unique character of the product. These details are not to be considered defects, but rather a reflection of the handcrafted, retro look that defines our style. That said, we always want our customers to be happy with their purchase. If you'd still like to proceed with an exchange or return, we’ll be happy to assist you with the next steps. Best regards,
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Very comfortable and perfect fit
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1 Reviews
Really like the craftsmanship.sturdy and stylish
Answer by bradorshop.us
Thank you so much for your kind words! We're delighted to hear that you appreciate the craftsmanship and find the product both sturdy and stylish. Your satisfaction means a lot to us. We look forward to serving you again soon! Best regards,
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