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superglamourous.itReviews

: 56Excellent

4.64

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with Buyer Protection

certified since: Jun 10, 2020
updated on: Dec 3, 2022
superglamourous.it is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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certified since: Jun 10, 2020
updated on: Dec 3, 2022
superglamourous.it is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At superglamourous.it, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for superglamourous.it

25 verified reviews in the last 12 months

56 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jul 18, 2022 
I was a little bit afraid of ordering from abroad but it was not necessary since superglamourous sent my shoes within a day from ordering and I did receive it few days after. Super fast shipping and smooth ordering process..
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the most relevant critical review


Oct 13, 2022
Received the shoes on Monday. In the box were shoes with the wrong size (1 size smaller). I wrote already 2 emails to the shop but did not receive any answer (today is Thursday). In the whole shopping process the shop did not send me any invoice. I asked for the receipt but did not any answer. Next week I am going to ask the Italian authorities, if this is OK in Italy.
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Reviews for superglamourous.it

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 Verified review
Oct 13, 2022
Received the shoes on Monday. In the box were shoes with the wrong size (1 size smaller). I wrote already 2 emails to the shop but did not receive any answer (today is Thursday). In the whole shopping process the shop did not send me any invoice. I asked for the receipt but did not any answer. Next week I am going to ask the Italian authorities, if this is OK in Italy.
Report review
Answer by superglamourous.it
Oct 14, 2022
Hi there, Thank you for leaving a review. We are really sorry to learn about your negative experience and would like to apologise. This is not the service standards we aim to deliver and are very keen to make this right. Please rest assured that we will be reviewing your feedback with our customer service team and apologise for the delay in responding to you. We hope to see you again soon. Kind regards, Andrea, Superglamourous Customer Service