3D PrimaReviews:
456 reviews in the last 12 months4,556 total reviews
Excellent
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Top positive review
Aug 19, 2023
Verified review
Alloy 910 nylon filament has been difficult to source in the UK lately but 3DPrima were able to source it from stock and deliver it to me in the UK in under 4 days. It was even 40% off in the sale. I build small combat robots as a hobby and Alloy 910 is the strongest material I have found having just enough flex to make it impact resistant. You can even dye it many colours using nylon clothing dyes such as oranges as can be seen in the pictures below.
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Top negative review
Feb 13, 2024
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I'm their reseller. A great share of their 3D printers are discounted for the end customers but not for resellers. So, the end user will get the printer remarkably cheaper when purchasing directly from 3DPrima instead of the reseller. That makes the reseller position very difficult if not impossible.
Sometimes you order items that are not in stock but you need to wait. While waiting, you're not able to add products to your order, but you need to make a new order. So, you get two (or more) deliveries and pay two (or more) freight charges.
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Reviews for 3D Prima
Feb 2, 2024
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Jan 26, 2024
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Jan 23, 2024
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Jan 30, 2024
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Jan 19, 2024
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Like: The payment-invoicing and the shipping processes...
Don't Like: The products do not remain in our basket for a certain amount of time.. If I choose something today and if I decide to buy it after a week will not be in our basket.. I have to find it again...
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Answer by 3D Prima
Feb 8, 2024
Thank you for your feedback. We appreciate that you liked the payment-invoicing and shipping processes. We apologize for any inconvenience caused by the basket not remaining in place for a certain amount of time. At our company, we strive to provide the best user experience possible and we are always looking for new ways to improve it. Thank you again for your valuable input and we hope that you continue to enjoy our services in the future.
Jan 22, 2024
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Very good price for an excellent product
Very good price for an excellent product. Delivery was as promised, right at my doorstep and free of charge.
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Answer by 3D Prima
Feb 8, 2024
Thank you for your kind words about our product and service, and also for the nice pictures. We are delighted to hear that you are satisfied with the price and delivery of your order. Thank you for being a valued customer!
Jan 10, 2024
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Excellent communication, packaging and shipping.
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Answer by 3D Prima
Feb 8, 2024
Thank you for your positive feedback! We are delighted to hear that your experience with our communication, packaging and shipping was excellent. At our company we strive to provide the highest level of customer service and satisfaction, and we are glad to know that we exceeded your expectations. Thank you for taking the time to review our services!
Jan 4, 2024
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quick delivery, good qualitiy
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Jan 8, 2024
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Super godt service
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Jan 19, 2024
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Dec 31, 2023
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Dec 29, 2023
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Dec 26, 2023
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Aug 19, 2023
Verified review
Alloy 910 nylon filament has been difficult to source in the UK lately but 3DPrima were able to source it from stock and deliver it to me in the UK in under 4 days. It was even 40% off in the sale. I build small combat robots as a hobby and Alloy 910 is the strongest material I have found having just enough flex to make it impact resistant. You can even dye it many colours using nylon clothing dyes such as oranges as can be seen in the pictures below.
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Nov 7, 2023
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The service is the best, I bought a printer and some filament and I had the best buying experience.
I have a YouTube channel, and the things I ordered was important for my next video,
Fast response and fast delivery, I totally recommend buying from you guys.
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Answer by 3D Prima
Nov 13, 2023
Thank you so much for your kind words! We are delighted to hear that you enjoyed your buying experience with us. We take customer service seriously, and value each and every one of our customers' needs. We strive to provide the fastest response and delivery times possible so that our customers can get what they need in a timely manner. Thank you for your support!
Jun 28, 2023
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5-star service
The order went smoothly, the package arrived at the time predicted. I had a question about the transfer of the purchase price, and I had no problem communicating with the staff member on the phone, who spoke good English. I will order from them again!
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Jul 28, 2023
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Outstanding support…
Although they had a discrepancy on their website, support was quick to respond and answer my question. They fixed the discrepancy and I received my package half way across the globe in a few days!
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Nov 13, 2023
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3D Prima always have kind courteous staff available to assist you with any questions or help support you with their after sales service. The quality of their products are top-notch.
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Aug 19, 2023
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Attractive prices, reliable customer service and delivery times
Des prix attractifs, service client sérieux et délais de livraisons toujours respectée, Je commande depuis de nombreuses années machines et consommables sans aucun problème
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May 3, 2023
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Köpte en Ender 3 s1 pro nyligen, fick suveräna utprintningar sen härvade den ihop. Ikväll fick jag till det äntligen. Snabb leverans, no fuzz, only hot filament fuzz.
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