3D Prima- Logo - reviews

3D Prima
Reviews:

522 reviews in the last 12 months4,533 total reviews  

4.72
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Sep 12, 2014
The Trustmark indicates trustworthy online retailers.
3D Prima fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Aug 19, 2023
 Verified review
Alloy 910 nylon filament has been difficult to source in the UK lately but 3DPrima were able to source it from stock and deliver it to me in the UK in under 4 days. It was even 40% off in the sale. I build small combat robots as a hobby and Alloy 910 is the strongest material I have found having just enough flex to make it impact resistant. You can even dye it many colours using nylon clothing dyes such as oranges as can be seen in the pictures below.

Top negative review

Apr 21, 2023
 Verified review
Deras filament är ingen bra rullade alls, kvalitet är jo bra De borde sluta använda Budbee som frakt alternativ, beställde en produkt 13/4/23, jag har skrivit detta 21/4/23 och har inte fått en ända uppdatering på budbee app. Efter par mejl med kundservice de skulle skicka samma varann igen. Frågan är om de hade skickat paketet från början eller inte.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for 3D Prima

 Sort by  
Relevance
(442)
(4)
(16)
Reset
Nov 29, 2023
 Verified review
Excellent service as always
Report review
Dec 26, 2023
 Verified review
Report review
Dec 20, 2023
 Verified review
Report review
Dec 15, 2023
 Verified review
Report review
Dec 13, 2023
 Verified review
Report review
Dec 10, 2023
 Verified review
Report review
Dec 5, 2023
 Verified review
Report review
Dec 4, 2023
 Verified review
Report review
Dec 4, 2023
 Verified review
Report review
Dec 3, 2023
 Verified review
Report review
Dec 2, 2023
 Verified review
Report review
Nov 29, 2023
 Verified review
Report review
Nov 29, 2023
 Verified review
Report review
Nov 29, 2023
 Verified review
Report review
Nov 30, 2023
 Verified review

I ordered an item and they stopped responding

I ordered an item and i chose bank transfer as paying method. After transfering the money i wrote to their support team asking a follow up and they ignore me, as of now i dont have any information about the status of the order.
Report review
Answer by 3D Prima
Feb 8, 2024
Thank you for taking the time to post a review about your recent purchase experience with us. We appreciate all customer feedback, both positive and constructive. As far as I can see your product has been delivered. Thank you again for your feedback and we wish you well in your future endeavors.
Dec 2, 2023
 Verified review
Got stung on Import Duty of nearly £50! BUYER BEWARE!
Report review
Answer by 3D Prima
Feb 8, 2024
Thank you for taking the time to share your experience with us. We understand that additional import taxes can be a surprise and we apologize for any inconvenience this may have caused. As you live outside the EU import duty´s will be applied. Thank you again for your feedback.
Dec 20, 2023
 Verified review
Order taking double the time said, to be delivered.
Report review
Aug 19, 2023
 Verified review
Alloy 910 nylon filament has been difficult to source in the UK lately but 3DPrima were able to source it from stock and deliver it to me in the UK in under 4 days. It was even 40% off in the sale. I build small combat robots as a hobby and Alloy 910 is the strongest material I have found having just enough flex to make it impact resistant. You can even dye it many colours using nylon clothing dyes such as oranges as can be seen in the pictures below.
Report review
Nov 7, 2023
 Verified review
The service is the best, I bought a printer and some filament and I had the best buying experience. I have a YouTube channel, and the things I ordered was important for my next video, Fast response and fast delivery, I totally recommend buying from you guys.
Report review
Answer by 3D Prima
Nov 13, 2023
Thank you so much for your kind words! We are delighted to hear that you enjoyed your buying experience with us. We take customer service seriously, and value each and every one of our customers' needs. We strive to provide the fastest response and delivery times possible so that our customers can get what they need in a timely manner. Thank you for your support!
Jun 28, 2023
 Verified review

5-star service

The order went smoothly, the package arrived at the time predicted. I had a question about the transfer of the purchase price, and I had no problem communicating with the staff member on the phone, who spoke good English. I will order from them again!
Report review