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Most relevant positive review
Apr 30, 2024
Verified review
I did not have the time yet to really dive in to in to detailed using the Miraco yet.
The first impressions and test are good. I already have lot re=engineering projects in mind. But I need at the moment need to do the garden first.
The the fact that you have a stand alone camera is the biggest pro
Also the quick responses for the questions I had where answered Whitin 24 hours.
I'm their reseller. A great share of their 3D printers are discounted for the end customers but not for resellers. So, the end user will get the printer remarkably cheaper when purchasing directly from 3DPrima instead of the reseller. That makes the reseller position very difficult if not impossible.
Sometimes you order items that are not in stock but you need to wait. While waiting, you're not able to add products to your order, but you need to make a new order. So, you get two (or more) deliveries and pay two (or more) freight charges.
Long delivery time
I am aware that Amazon spoils the game but I am waiting for 2 orders for almost a week now. Also, the information for delivery is very vague. No delivery time is given and location information where the package is no very useful.
A pity because the prices are ok and the site is good.
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Answer by 3dprima.com
Sep 18, 2024
Thank you for taking the time to share your feedback with us. We are sorry to hear that your recent orders had a longer delivery time than expected. Our aim is to provide timely and efficient service, and we apologize for any inconvenience this may have caused. We appreciate your kind words about our prices and website, and we will continue working on improving our delivery process. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future.
Sincerely, Team 3D Prima
Jul 15, 2024
Verified review
Deksel past niet meer
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Feb 13, 2024
Verified review
I'm their reseller. A great share of their 3D printers are discounted for the end customers but not for resellers. So, the end user will get the printer remarkably cheaper when purchasing directly from 3DPrima instead of the reseller. That makes the reseller position very difficult if not impossible.
Sometimes you order items that are not in stock but you need to wait. While waiting, you're not able to add products to your order, but you need to make a new order. So, you get two (or more) deliveries and pay two (or more) freight charges.