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certified since: Sep 12, 2014
updated on: Jun 5, 2023
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Reviews for 3dprima.com
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Mar 6, 2023
I ordered a new 3d printer and PLA filament. Something went wrong with my payment. Their system changed my region at the checkout and there was a currency conversion issue, so I ended up paying too much. I got the payment refunded right away and they set up a new order that I just needed to pay again. It came with a discount to make up for all the losses from the previous order.
The support was fast enough, so the order wasn't even delayed. I still got it the day it said it would arrive initially.
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the most relevant critical review
Aug 15, 2022
So...
When I found that the Ender S1 Pro that I received had a F1 chip (which Creality does not post Firmware updates for), I asked tech support what to do. After not believing me they told me to contact Creality.
The only reason I ordered from 3dprima, was that they promised good customer support, but this was not better than Amazon.
So what you can improve:
- Don't pretend to have good customer support.
- Don't sell printers that are not supported.
Oh, and yeah, the filament I ordered and the delivery time was really not impressive...
The reason you didn't get a one was the price... But since you're no better than Amazon, then... So it's a weak two...
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Reviews for 3dprima.com
Verified review
8 days ago
Order failed to deliver on expected date, and looks like it will take extra couple of days to arrive.
We've actually payed for the shipping costs. It was 3Dprima that selected the carrier, and so it's 3Dprima responsible for the delay.
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Verified review
Apr 16, 2023
Rörig sida som olika antal hemma i lager beroende på var man kollar. Typ Any Cubic vit 1 kg resin, på söksidan 1 i lager
under resin 17 i lager och det viade sej att det är noll i lager när man trycker på köpknappen
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Verified review
Apr 10, 2023
Customer support could be better.
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Mar 22, 2023
Ingen aning om kvalitet, väntar på reservdelar till printern, men leveransen gick bra
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Mar 31, 2023
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Verified review
Delivered to the wrong delivery location as usual. Do you know the zip code and which one is the closest? Now, as usual, I had to walk an extra 3.2 km with a walker as I don't have a car and there is no bus that goes there. Kyrkbytorget is much closer.
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Verified review
Dec 1, 2022
3d Prima is excellent in itself as always, but the change of delivery partner from Postnord to Budbee is a disaster.
From delivery basically overnight, delivery has now been postponed no less than three times - so far.
Not acceptabel at all
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Verified review
Oct 27, 2022
got the controler, the extra wires you recommended buying were already installed in the controller. wasted moneyé
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Aug 10, 2022
Medium material at a premium material price
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Their homepage sucks, but otherwise it's a good webshop
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Jan 25, 2023
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Dec 27, 2022
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Dec 26, 2022
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Dec 15, 2022
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Nov 28, 2022
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Nov 2, 2022
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Oct 23, 2022
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Oct 4, 2022
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Sep 15, 2022
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