3D Prima- Logo - reviews

3D Prima
Reviews:

1,026 reviews in the last 12 months4,458 total reviews  

4.75
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Sep 12, 2014
The Trustmark indicates trustworthy online retailers.
3D Prima fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Mar 6, 2023
 Verified review
I ordered a new 3d printer and PLA filament. Something went wrong with my payment. Their system changed my region at the checkout and there was a currency conversion issue, so I ended up paying too much. I got the payment refunded right away and they set up a new order that I just needed to pay again. It came with a discount to make up for all the losses from the previous order. The support was fast enough, so the order wasn't even delayed. I still got it the day it said it would arrive initially.

Top negative review

Apr 21, 2023
 Verified review
Deras filament är ingen bra rullade alls, kvalitet är jo bra De borde sluta använda Budbee som frakt alternativ, beställde en produkt 13/4/23, jag har skrivit detta 21/4/23 och har inte fått en ända uppdatering på budbee app. Efter par mejl med kundservice de skulle skicka samma varann igen. Frågan är om de hade skickat paketet från början eller inte.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for 3D Prima

 Sort by  
Relevance
(15)
Reset
DA
Dennu A.
Göteborg
Jan 25, 2023
 Verified review
Delivered to the wrong delivery location as usual. Do you know the zip code and which one is the closest? Now, as usual, I had to walk an extra 3.2 km with a walker as I don't have a car and there is no bus that goes there. Kyrkbytorget is much closer.
Report review
May 28, 2023
 Verified review
Order failed to deliver on expected date, and looks like it will take extra couple of days to arrive. We've actually payed for the shipping costs. It was 3Dprima that selected the carrier, and so it's 3Dprima responsible for the delay.
Report review
Apr 16, 2023
 Verified review
Rörig sida som olika antal hemma i lager beroende på var man kollar. Typ Any Cubic vit 1 kg resin, på söksidan 1 i lager under resin 17 i lager och det viade sej att det är noll i lager när man trycker på köpknappen
Report review
Mar 22, 2023
 Verified review
Ingen aning om kvalitet, väntar på reservdelar till printern, men leveransen gick bra
Report review
BL
Bengt L.
Danderyd
Jul 7, 2023
 Verified review
I think its bad that i can`t order stuff that not are in store.
Report review
JP
Jimmy P.
Herrljunga
Jan 18, 2023
 Verified review

homepage

Their homepage sucks, but otherwise it's a good webshop
Report review
Jul 3, 2023
 Verified review
Customer service does not respond to emails
Report review
Jul 22, 2023
 Verified review
Kundtjänst,förmåga att lösa problem.
Report review
Answer by 3D Prima
Jul 25, 2023
Tack för ditt omdöme, tråkigt att du inte var helt nöjd. Vi ska förbättra oss.
Apr 10, 2023
 Verified review
Customer support could be better.
Report review
Mar 31, 2023
 Verified review
Report review
MT
Mats T.
Djurås
Mar 8, 2023
 Verified review
Report review
Jan 25, 2023
 Verified review
Report review
Dec 27, 2022
 Verified review
Report review
Dec 26, 2022
 Verified review
Report review
Dec 15, 2022
 Verified review
Report review