3dprima.com- Logo - reviews

3dprima.comReviews

: 4,028Excellent

4.78

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: Sep 12, 2014
updated on: Apr 1, 2023
3dprima.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At 3dprima.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Sep 12, 2014
updated on: Apr 1, 2023
3dprima.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At 3dprima.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for 3dprima.com

1,233 verified reviews in the last 12 months

4,028 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Mar 6, 2023
I ordered a new 3d printer and PLA filament. Something went wrong with my payment. Their system changed my region at the checkout and there was a currency conversion issue, so I ended up paying too much. I got the payment refunded right away and they set up a new order that I just needed to pay again. It came with a discount to make up for all the losses from the previous order. The support was fast enough, so the order wasn't even delayed. I still got it the day it said it would arrive initially.
Report review

the most relevant critical review


Aug 15, 2022
So... When I found that the Ender S1 Pro that I received had a F1 chip (which Creality does not post Firmware updates for), I asked tech support what to do. After not believing me they told me to contact Creality. The only reason I ordered from 3dprima, was that they promised good customer support, but this was not better than Amazon. So what you can improve: - Don't pretend to have good customer support. - Don't sell printers that are not supported. Oh, and yeah, the filament I ordered and the delivery time was really not impressive... The reason you didn't get a one was the price... But since you're no better than Amazon, then... So it's a weak two...
Report review

Reviews for 3dprima.com

 Sort by 
Relevance
(121)
Reset
 Verified review
Jan 13, 2023
Report review
 Verified review
Jan 10, 2023
Report review
 Verified review
Jan 9, 2023
Report review
 Verified review
Jan 9, 2023
Report review
 Verified review
Jan 5, 2023
Report review
 Verified review
Jan 4, 2023
Report review
 Verified review
Jan 4, 2023
Report review
 Verified review
Jan 3, 2023
Report review
 Verified review
Jan 2, 2023
Report review
 Verified review
Jan 2, 2023
Report review
 Verified review
Dec 5, 2022
Good overall but took longer than thought. Website states orders will be ready in a few hours but mine wasn't. I called to ask and was told "the warehouse is busy, they won't get to it today". No apology considering I chose collection as I was in the area on that day. Everyone knows warehouses can get busy but for the sake of a few minutes picking 2 items from the shelf cost me a second 50 km round trip. Good printer parts though and all as expected on that side.
Report review
 Verified review
Dec 1, 2022
Service and stock has always been good. The only thing keeping me from full marks is that you really need to have a sharp talk with the post office that periodically refuse to honor your shipping agreement.
Report review
 Verified review
Dec 2, 2022
 
The webshop is a bit strange sometimes but otherwise all good 👍🏻
Report review
 Verified review
Dec 13, 2022
Good but would want to see more parts for prusa
Report review
 Verified review
Dec 5, 2022
Quick and easy ordering
Report review
 Verified review
Dec 24, 2022
Fast delivery
Report review
 Verified review
Dec 28, 2022
Report review
 Verified review
Dec 27, 2022
Report review
 Verified review
Dec 23, 2022
Report review
 Verified review
Dec 22, 2022
Report review