My one complaint is 1 The length of time between ordering and shipping. I placed my order near the end of November for an item which said it was in stock and ready to ship. I made an inquiry on the 10th of December and received a reply that the order was ready to ship and would be going out within the next couple of days. They guaranteed arrival prior to Christmas. I did not receive any shipping confirmation that week so I inquired again And was informed on the 19th that it would be shipped that day. The next day I received an email from DHL that The package was in route and the estimated delivery date would be December 27th. I was annoyed that The package obviously sat for one week after it was ready to be shipped before it actually was. The delay caused me to have to Source a replacement Christmas gift for the recipients. I did speak to DHL locally after the package had arrived in the US And convince them to expedite the package For delivery on the 24th of December.
Para lo que hemos pagado, esperabamos otra cosa, el grabado a mano muy deficiente, el texto no estaba ni rectas, las letras unas se ven mas que otras y nos hemos tenido que buscar la vida para pegar el soporte a la pieza, porque venian separados, ademas no venia ni en una cajita, no lo recomiendo, nos ha decepcionado
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7 days ago
Very disappointed. Bad quality control the fixture is not centred and not in the axle.
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Feb 16, 2023
Very efficient and fast delivery
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Feb 16, 2023
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Feb 16, 2023
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Jan 5, 2023
My one complaint is 1 The length of time between ordering and shipping. I placed my order near the end of November for an item which said it was in stock and ready to ship. I made an inquiry on the 10th of December and received a reply that the order was ready to ship and would be going out within the next couple of days. They guaranteed arrival prior to Christmas. I did not receive any shipping confirmation that week so I inquired again And was informed on the 19th that it would be shipped that day. The next day I received an email from DHL that The package was in route and the estimated delivery date would be December 27th. I was annoyed that The package obviously sat for one week after it was ready to be shipped before it actually was. The delay caused me to have to Source a replacement Christmas gift for the recipients. I did speak to DHL locally after the package had arrived in the US And convince them to expedite the package For delivery on the 24th of December.
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Sep 18, 2022
Very nice service, but product looked different.
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Dec 30, 2022
Beautiful pieces in stunning colors. My wife didn’t agree with all of my selections, and the return process isn’t that easy from the YSA ( shipping and uncertainty about getting thru customs),
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Dec 19, 2022
The necklace I bought is beautiful.
However, the package was sent in a simple bubble envelope. The box was obviously crushed, it is torn on one side. I suggest that the packages be reinforced.
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Dec 1, 2022
The order and delivery process went perfectly. I was disappointed that the item I received had a different design than the one I saw and ordered. I did not like it as well.
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Aug 6, 2022
Meine Vase finde ich klasse. Leider musste ich erst nachfragen wo die Ware bleibt. Dann ging aber alles perfekt und superschnell. Vielen Dank!
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