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Top positive review
Sep 1, 2023
Verified review
Super ware habe nicht das letzte mal hier gekauft traumhaftes objeckt wie beschrieben in wirklichkeit noch viel besser als auf den fotos bin mehr als zufrieden .Sehr sehr schneller versand
The artistry is impressive, though my black ball was missing a lot of the coloured spots shown in the piece online. The ornament was also missing the gold string shown for hanging. The shipper DHL had the box opened and reopened, taped and re-taped—the thin box arrived crushed in a plastic bag. It was truly a miracle the glass was in one piece. The seller was informed and photos were sent. OMG told me they would file a case with DHL, but there was no offer of any return to me on the shipping I paid.
Excellent Experience
From customer service to purchase and shipping, the process was easy. I was kept well informed during the shipping process and shipping was fast. This was a gift which was well received. The only problem I had was choosing an item because each work was so beautiful.
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Mar 2, 2024
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The peefect gift
The design, pedigree and quality of the item as well as the excellent communication, delivery and price. As a Birthday present it went down a storm. There waa nothing that could have been done bettter
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Mar 2, 2024
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I was offered another option as the piece I wanted was no longer in stock. Communication flowed smoothly. The item arrived, safely.
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Mar 2, 2024
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This company is first class.
From product quality to delivery to communication.
Highly recommended.
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Mar 2, 2024
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Seamless shopping experience,great product, carefully packed, well shipped, timely arrival
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Mar 7, 2024
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Fast delivery, perfect & safe packed, excellent glasses
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Mar 2, 2024
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Very nice Murano ist culture
Thanks for the very nice glases. I Like it very match.
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Mar 3, 2024
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Excellent service, I live in Perth, Western Australia
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Mar 2, 2024
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Beautiful piece. Fast service & delivery.
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Mar 2, 2024
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Liked the Product Classy
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Mar 2, 2024
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Mar 2, 2024
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Mar 2, 2024
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Mar 2, 2024
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Mar 5, 2024
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Poor and unresponsive customer service.
Company shipped me item that was other than as indicated on its website. In order to return the item, OMG expects me to incur the shipping cost along with the customs duty that I paid. All told, it will cost me about $150 to return an item I paid $350 for. This is unfair!!! The mistake was theirs- they should cover the cost to return the item.
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Feb 17, 2024
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A Wonderful Experience Led to Lasting Friends
Prior to visiting Venice, Italy, I found this shop on the Internet. Watching their videos, I knew I wanted to see more. I wrote an email asking questions and I got an answer from Gianluca. We corresponded for several months about the shop and how to get there from the hotel we were going to be staying in.
During our first visit to Venice, Italy in October 2023, We went to their shop and had a personal tour and saw how they made a vase and a horse. It was extremely a miracle.
Since then, I have purchased a beautiful necklace for Valentine’s Day.
I trust this shop with my purchases and you should too.
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Feb 5, 2024
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Well done
I live in the U.S. and purchased ART COD. ID: 3153. I was kept updated on the delivery status by both DHL and OMG. The product matched what was depicted in the photos. The packaging was very robust. The only thing that I would point out is that the sizes for this product were listed in a dropdown list, and it was not immediately apparent to me that the product was available in multiple sizes.
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Jan 30, 2024
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I am very happy with my new watch. I love wear it. The colours of watch and strap are beautiful. The face is bigger so I can read the time perfectly
Thank you To everyone at Murano glass and everyone involved in making and creating this Lovely time piece.
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Jan 30, 2024
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Beautiful
Package arrive sooner than expected, which was wonderful, and the quality of what I received was the same as what I looked at on their website beautiful work I will continue to order from them for years to come
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