nordicnest.comReviews

Unfortunately the mugs I ordered never arrived, however after contacting customer services I was authorised a full refund

The site makes it seem as though many of the sale items are in stock and then does not fulfill an order if any of the items aren’t available and the customer is left to wait indefinitely without communication. The site isn’t customer friendly there is no way to review orders on the site once they are made. The people who work at Nordic Nest take three or more days to respond to emails.

They don’t work!

Still waiting for order to arrive,.

Still havent received orders.

The item took about three weeks to arrive and it’s faulty.

Unhappy with products

It was the WORST online shopping experience I have. It took 8 weeks from ordered (24.10) to finally received whole order (16.12). From the first weeks, while I cannot receive my parcel, I contacted the CS, they emailed to claim that the parcel has been sent but return to their warehouse for unknown reasons (this repeated for 3 times), then I got the first items in 30.11, and the last one today.

I was very unhappy with my entire experience from order to final good to customer service.

My salt mill stopped grating properly. I was told to take a video of it not grating properly. How in heavens name at my age can I use both arthritic hands to use the mill and video it not working at he same time?

Took way too long to dispatch in-stock items when all their competitors ship items in 24-48 hours. Really unhelpful customer service.

Sloooooooooooow & poor response time

The goods were excellent and precisely what I had ordered. The service was very poor because there was no effective way to communicate with the company when the goods did not arrive with in the delivery time stated. The delivery was significantly delayed and the tracking non existent. When DHL finally announced it would be delivered it was just luck that I was going to be in at the time advised

awful service

Delivery took forever and arrived completely damaged.

The items were delivered timely 5 stars for that but the delivery person threw the box over a high gate ( not even mine but my neighbours), it was a set of glasses. Luckily they remained undamaged,

Expensive & really low quality knife magnet that wouldn't hold a knife

We waited all this time and are very disappointed in the quality and cut of this cloth. Unfinished and frayed at edges. A lot of money for something so inferior. Will not buy anything else from this company. Re. Phillip Allfrey

Item only arrived after more than 3 weeks, item was then faulty and still waiting for the correct bulb to fix the issue and no discount offered due to inconvenience

My last delivery several plates were broken. Not enough Fragile - treat with care stickers on packages, only one a glass with thin orange line round it, not adequate. I also do not rate DPD as a delivery service. I like the products, just wish they packaged and used a better delivery service. I also contacted delivery service and them re my last order and didn’t receive resolution.