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Top positive review
Dec 1, 2023
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While the shipping was efficient, a faster delivery could influence me to purchase more products. I've noticed that the pricing in the Americas is significantly higher than in Europe and Asia, with limited discounts. The external packaging arrived quite damaged, but thankfully, the original packaging for the lamp inside was sturdy and well-designed. Despite these logistical issues, the product itself is highly satisfactory, be it the texture or color—flawless in every aspect.
I have been ordering from Nordic Nest for quite a number of years and have always found their service to be very satisfactory. My last order, early in December, was for my Christmas gifts to family and friends. The order never came and when I contacted Nordic Nest as it got very close to Christmas I was told that the parcel had been lost. They said that some of the items were no longer available but that they would send the rest of the order but not in time for Christmas delivery. I asked for credit for the 2 out of stock items and that was agreed.
Last week I received a box in the post containing a tiny box of candles ( originally cancelled because out of stock) and then t2 days ago I got the rest of my order. It contained some of the Christmas items ( napkins and decoration) that are no use until next Christmas. I had to go out at the last moment before Christmas to buy a different set of gifts.
My main complaint is that Nordic Nest should have been aware on their tracking system that the parcel was not delivered and contacted me in time for me to cancel and get some time to shop for gifts.
Yours sincerely,
Mary Pawle
Great products, well packed, arrived safely. The only reason why I don’t give the max stars is because the shipping took a little bit long (one week) and I paid for the express
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Mar 26, 2024
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Everything was fine, especially the price, but I had to wait more 3 months to get my chairs, and one of them was a little bit dirty already.
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Apr 5, 2024
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The whoe experience was excellent
The whoe experience was excellent. Very helpful staff. The product is amazing
4 starts because the lead time is too long
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Apr 5, 2024
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Takes top long.
Otherwise, perfect!
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6 days ago
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6 days ago
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13 days ago
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13 days ago
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13 days ago
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13 days ago
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13 days ago
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13 days ago
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Apr 6, 2024
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Apr 5, 2024
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Mar 30, 2024
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Apr 5, 2024
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I still haven't received my order placed on 20/2/24 so I resent being asked to review it frankly. I have contacted customer service who simply said it's been dispatched from the warehouse. The DPD tracking just says there's been a delay to your parcel.
A bit ridiculous waiting this long for a frying pan and mug and I wish I had gone to John lewis instead.
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13 days ago
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Shipping takes way too long, duties and taxes are very high, ship time is poor
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6 days ago
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Mar 30, 2024
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Mar 15, 2024
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Good experience and very happy with the products. They did, however ship the items separately so I ended up paying shipping charges equals to that of one of the items. Then they sent me multiple emails to get clear images of the shipping charges when I sent them a comment that they should ship things together. I was not asking for anything. I was just passing on the concern so it was a little annoying to deal with.
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