nordicnest.comReviews:
2,375 reviews in the last 12 months9,550 total reviews
Excellent
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Top positive review
Dec 1, 2023
Verified review
While the shipping was efficient, a faster delivery could influence me to purchase more products. I've noticed that the pricing in the Americas is significantly higher than in Europe and Asia, with limited discounts. The external packaging arrived quite damaged, but thankfully, the original packaging for the lamp inside was sturdy and well-designed. Despite these logistical issues, the product itself is highly satisfactory, be it the texture or color—flawless in every aspect.
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Top negative review
Jan 12, 2024
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I have been ordering from Nordic Nest for quite a number of years and have always found their service to be very satisfactory. My last order, early in December, was for my Christmas gifts to family and friends. The order never came and when I contacted Nordic Nest as it got very close to Christmas I was told that the parcel had been lost. They said that some of the items were no longer available but that they would send the rest of the order but not in time for Christmas delivery. I asked for credit for the 2 out of stock items and that was agreed.
Last week I received a box in the post containing a tiny box of candles ( originally cancelled because out of stock) and then t2 days ago I got the rest of my order. It contained some of the Christmas items ( napkins and decoration) that are no use until next Christmas. I had to go out at the last moment before Christmas to buy a different set of gifts.
My main complaint is that Nordic Nest should have been aware on their tracking system that the parcel was not delivered and contacted me in time for me to cancel and get some time to shop for gifts.
Yours sincerely,
Mary Pawle
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Reviews for nordicnest.com
Mar 4, 2024
Verified review
Zerbrechliche Teile sehr gut verpackt.
Mail zur Ankündigung mit Tracking-Nummer.
Hochwertige aber auch hochpreisige Artikel.
Lieferung dauerte leider ewig.
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Feb 23, 2024
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the quality of the packing was great, item was lovely but delivery was slow . I buy a lot from europe and this is the slowest delivery by far
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Mar 1, 2024
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Great products and good delivery but if a product isn’t available at time of ordering there is a long wait until you receive it- if at all
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Mar 15, 2024
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Item expensive . I bought two - would have been nice to have it recognised by further discount of 1 or 2 percent
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Answer by nordicnest.com
Mar 18, 2024
Dear Customer,
Thank you very much for taking the time to review our products and services. The price of the blankets you have purchased is because they are the highest quality blankets, the wool requires a very delicate and complex treatment process. When producing a beautiful virgin wool blanket, this brand takes all the necessary steps to ensure that each one is unique and offers maximum comfort and warmth.
Regarding your order, we have verified that the order you placed for the blankets had a 5% discount with the welcome code. We are very sorry for the misunderstanding, if the discount was not clear on the invoice.
We always invite you to contact our customer care service, where we will be happy to assist you for any questions or suggestions.
Sincerely,
Nordic Nest
Mar 8, 2024
Verified review
A lovely light fitting. A little fiddly to put together but worth the time.
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Mar 12, 2024
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The delivery was a little late, but everything else was ok.
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Mar 15, 2024
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Love the products. Different. I usually buy during sales
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Feb 23, 2024
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Delivery on time and product per description.
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Mar 1, 2024
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Good service
Fast delivery, excellent customer service!
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Feb 24, 2024
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Quick delivery! Packaging was perfect!
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Feb 23, 2024
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Packaging
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Mar 8, 2024
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Mar 3, 2024
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Mar 2, 2024
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Mar 1, 2024
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Jan 26, 2024
Verified review
Great products, shame about the delivery
I like the Nordic Nest products and the pricing is reasonable. I have just had issues with them using UPS to deliver, who I find terrible. They 'missed' my delivery three times until I had to go and pick the package up from the depot and the items (cutlery and plates) could have been packaged better as the cutlery had shaken loose and one plate a slight chip. As they had no doubt been around a delivery depot several times they just needed sturdier packing at source.
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Jan 26, 2024
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Everything was ok until last delivery, when items inside the packake were not sufficiently protected and one diffuser got smashed and also spilled all over other items that were ment as xmas presents. I hope it was a one time mistake that took place in before xmas rush, because i will gladly shop at Nordic Nest again.
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Feb 12, 2024
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Wonderful products, timely delivery. No complaints
Products are as described and arrive timely and in good condition. Shipping costs are excellent! The only thing I would improve is the packaging - sometimes I feel that they could be packaged a bit more securely, but so far everything has arrived in good condition, so I'm happy!
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Feb 9, 2024
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Well informed regarding the parcels
progress to the UK.
Item well made and easy to use, only criticism I have, I would have preferred finer grinding of both salt and pepper.
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