nordicnest.com- Logo - reviews

nordicnest.com
Reviews:

2,375 reviews in the last 12 months9,550 total reviews  

4.69
Excellent

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Top positive review

Dec 1, 2023
 Verified review
While the shipping was efficient, a faster delivery could influence me to purchase more products. I've noticed that the pricing in the Americas is significantly higher than in Europe and Asia, with limited discounts. The external packaging arrived quite damaged, but thankfully, the original packaging for the lamp inside was sturdy and well-designed. Despite these logistical issues, the product itself is highly satisfactory, be it the texture or color—flawless in every aspect.

Top negative review

Jan 12, 2024
 Verified review
I have been ordering from Nordic Nest for quite a number of years and have always found their service to be very satisfactory. My last order, early in December, was for my Christmas gifts to family and friends. The order never came and when I contacted Nordic Nest as it got very close to Christmas I was told that the parcel had been lost. They said that some of the items were no longer available but that they would send the rest of the order but not in time for Christmas delivery. I asked for credit for the 2 out of stock items and that was agreed. Last week I received a box in the post containing a tiny box of candles ( originally cancelled because out of stock) and then t2 days ago I got the rest of my order. It contained some of the Christmas items ( napkins and decoration) that are no use until next Christmas. I had to go out at the last moment before Christmas to buy a different set of gifts. My main complaint is that Nordic Nest should have been aware on their tracking system that the parcel was not delivered and contacted me in time for me to cancel and get some time to shop for gifts. Yours sincerely, Mary Pawle
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Reviews for nordicnest.com

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Dec 29, 2023
 Verified review

Nice stuff but expensive

Many items have a shipping charge of £9 to Uk and even if you are purchasing several items the £9 charge is per item so this adds to the cost. I like the design and choice of items but this additional charge puts me off. They do send items promptly but return policy makes returning heavy items prohibitive for me.
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MV
Minna V.
Nottingham
Jan 12, 2024
 Verified review

Great products well packaged but not always quick

Great products and they arrive well packaged. Sometimes though, you order items and then they email you to say that it’s not currently in stock and you have to wait for a week or two. But if not in a rush, they are great and they do let you know. I have ordered a few times from them.
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Jan 19, 2024
 Verified review
I like the product and website. Improve the notice of instock items. I ordered various items well before Christmas and they arrived in bits and pieces....I received the option to cancel them later on when it was no longer possible to order for xmas.
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Jan 12, 2024
 Verified review

Beautful stuff, slow dispatch

They have a great selection of beautiful stuff, and make no problems with replacing broken items. (I order mostly ceramics which had on one occasion been broken in transit). However, the dispatch time can be a little slow.
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Jan 19, 2024
 Verified review
The website is easy to navigate and the price was great. We were also kept informed (of the delay) but it took forever to arrive - fair enough as it was a Black Friday purchase before the pre - Christmas period, but still.
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Dec 30, 2023
 Verified review

Delivery takes a little while to arrive in the UK

The product took a while to get through Germany, but once it was in the UK it was delivered in a couple of days. NN were quick to answer my emails regarding the delay and very polite. Pleased with the product!
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Jan 5, 2024
 Verified review
We have found the Range of items available and the Customer service department to be very good. We have had a few problems recently (now resolved) with a delivery that did not arrive.
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Jan 12, 2024
 Verified review
Very quick with shipping! Easy to use website just had some issues with logging in but got it sorted as easy enough to change password :)
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Dec 22, 2023
 Verified review
Lighting products generally good quality. Quality probably reflected in the price. Be good to have country of origin clearly stated.
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Dec 22, 2023
 Verified review

Very professional if a little slow to dispatch

They can be slow to dispatch but are very professional with replacing broken items quickly. Pretty selection of ceramics.
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Jan 19, 2024
 Verified review
I liked the quality of products received. I found the shipping process quite slow (I’m living in Ireland)
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Jan 12, 2024
 Verified review

Expensive but beautiful

Shipping took a long time but items(plates) arrived in good condition.
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Jan 5, 2024
 Verified review
Amazing products at reasonable prices. Shipping takes alittel too long.
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Jan 5, 2024
 Verified review
Delivery time was quite long, but otherwise everything was fine.
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Jan 5, 2024
 Verified review
Quick response and kept updated on delivery
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Dec 22, 2023
 Verified review
It took a long time for the Goods to arrive.
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Dec 22, 2023
 Verified review
All goods delivered as ordered- well packed
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Jan 5, 2024
 Verified review
quality of products and safe packaging
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Jan 13, 2024
 Verified review
better/faster shipping from EU to USA
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Jan 19, 2024
 Verified review
Very good customer service!
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