Gourmethunters.com- Logo - reviews


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Reviews for Gourmethunters.com

422 verified reviews in the last 12 months

1,926 total reviews
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the most relevant positive review

10 months ago
Customer service is amazing, they respond to you very fast and the comply with the requirements you might have. The product I bought was not available in any other shop, and price was very good too. They have also discounts. I'm super happy with gourmet hunters, good job guys!
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the most relevant critical review

1 month ago
The order took one month to arrive. Although Gourmet hunter responded to my mails, the excuses were insufficient - having to wait to put orders together, change of courier, Brexit paperwork and customs delays due to alcoholic beverage etc. The original delivery date was 6 days after purchase, so that was obviously misleading. If Gourmet hunter had been transparent about the real delivery date (a month) then I could have taken an informed decision. After I got impatient, the responses stopped coming until I wrote a flourish of e-mails to different people at Gourmet as well as DHL. I had no knowledge of where the order was from anyone until the day before it was due to arrive in the UK. All in all not a good experience and Gourmet Hunter need to revise their service of sales to the UK and be upfront about delays and not keep customers in the dark when items are delayed unexpectedly.
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