Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from HollandReviews:
587 reviews in the last 12 months745 total reviews
Excellent
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Top positive review
Oct 19, 2023
Verified review
Ordering process was simple and delivery as promised. All products were in good condition.
Website isn't working well with mobile so I ended up placing the order on my computer, that was a bit annoying. I also would have liked to have a note of some kind on the bulbs that require soaking in water before planting. I had ordered lots of different kinds of bulbs and luckily remembered that one was different to others, but then had to go on the website to check which one it was and why was it different. In the past I've made the mistake of planting bulbs before soaking them and none of them started growing the next spring.
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Top negative review
Nov 7, 2023
Verified review
One of peony plant root order was mouldy and had no eyes.
The customer support didn't try their best to to satisfy customer.
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Reviews for Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
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Frankfurt
7 days ago
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8 days ago
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The hydrangeas are very small. Some damage occurred in route of the shipping.
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10 days ago
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11 days ago
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Die meisten Zwiebelblüten, die ich gekauft habe, waren schimmelig.
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Apr 5, 2024
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Добрый день. Ваше имя и вашу фирму очерняет ваш партнер по доставке посылок DPD . Последние 2 штуки посылок они не стали себя утруждать привозить по адресу доставки . Хотя их ждали в указанное ими время . Екатерина не пошла на работу и ждала их. Спустя несколько часов DPD отправили письмо - в котором извинились за то что не доставили посылки . Причину указали что - ЗАБЫЛИ ЗАВЕЗТИ ИХ . И попросили посылки забрать со склада . ПРичем до 5 апреля срок. В противном случае посылки будут отправлены - ОТПРАВИТЕЛЮ .
Beste ECATERINA IVANOV,
Jammer genoeg hebben we je gemist bij de levering van je pakket met pakketnummer 05212149209494 van DUTCH-BULBS.COM.
Opdat je toch zo snel mogelijk je pakket in handen zou kunnen krijgen, zal onze chauffeur het uiterlijk volgende werkdag leveren in een Pickup parcelshop in de buurt.
Zodra je pakket klaar ligt in de Pickup parcelshop ontvang je van ons nog een bevestigingsmail met het adres en de openingsuren. Vergeet niet om je identiteitskaart mee te nemen wanneer je je bestelling ophaalt.
Met vriendelijke groeten,
DPD
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Mar 30, 2024
Verified review
today is 30 March - delivery was due to start on 18 March - still not arrived yet and no message
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Jan 23, 2024
Verified review
Tulip and hippeastrum bulbs arrived covered in mold
This seller was recommended to me by my best friend, but I'm disappointed. Tulip and hippeastrum bulbs arrived covered in mold. I was very upset. I still regret that I didn’t take a picture of their condition, it’s just that my daughter was sick and there was no time for that. In one local store they sold me a product that helped preserve two bulbs of hipeastrum. everything else simply died.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jan 24, 2024
Dear Client,
We're truly sorry to hear about the mold on your tulip and hippeastrum bulbs. We apologize for any inconvenience caused during such a challenging time for your family.
To make things right, we'd like to offer a replacement or a refund. Please reach out to our customer support.
We appreciate your understanding and hope to regain your trust.
Best regards,
DUTCH-BULBS.COM
Dec 4, 2023
Verified review
Small bulbs
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Dec 7, 2023
Dear Client,
We are sorry to hear that you are not satistied with the size of our bulbs.
We will contact you via email to provide compensation.
Kind regards,
DUTCH-BULBS.COM
Dec 4, 2023
Verified review
I have not received order number 28466
Very disappointed. Communication not good.
I love the bulbs. But when I pay for something I expect better service.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Dec 7, 2023
Dear Client,
We will contact you directly to update you on the situation and provide a solution.
Kind regards,
DUTCH-BULBS.COM
Nov 5, 2023
Verified review
Very poor quality bulbs, dreadful customer service
Iris Picasso bulbs were tiny, shrunken, some were almost rotting. Emailed 3 times but no reply from this company.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Nov 7, 2023
Dear Client,
We are sorry to hear that your order was delivered as expected. We will contact you via email to resolve this situation.
Kind regards,
DUTCH-BULBS.COM
Nov 1, 2023
Verified review
poor quality and delivered product not to my order
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Nov 2, 2023
Dear Client,
We are sorry to hear you are not satisfied with the quality. We will contact you via the email to provide compensation.
Kind regards,
DUTCH-BULBS.COM
Oct 13, 2023
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Oct 14, 2023
Dear Client,
We are sorry to hear that you are not completely satisfied with our products. We will email you with the compensation offer.
Kind regards,
DUTCH-BULBS.COM
Jun 27, 2023
Verified review
the bulbs arrived quickly and I admit that it was a bit late to be ordering dahlia bulbs but none of them have come up which is very disappointing.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 30, 2023
Dear Client,
We are sorry to hear that dahlias did not come up.
We will email you directly to offer compensation.
Kind regards,
DUTCH-BULBS.COM
Jun 26, 2023
Verified review
In the previous purchase, several packages of lamps were not sent at all without notice, or the amount of each package was not correct . In this purchase, I got several broken bulbs in each package. It just came today and I am planting the bulbs .
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 30, 2023
Dear Client,
We are sorry to hear that dahlias did not come up.
We will email you directly to offer compensation.
Kind regards,
DUTCH-BULBS.COM
May 8, 2023
Verified review
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
May 15, 2023
Dear Client,
We are sorry to hear that you are not satisfied with our performance.
We would appreciate it if you could provide us with more details, so we can provide a solution.
Kind regards,
Team Dutch-Bulbs.Com
Apr 25, 2023
Verified review
Non-delivery case. I’m very disappointed.
This caused extra work and use of time.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Apr 25, 2023
Dear Client,
We are sorry to hear that DPD could not deliver your package as we promised.
We will contact DPD and you directly to solve this problem.
We will either send your order once again or make a refund.
Kind regards,
DUTCH-BULBS.COM