Photospecialist.ie- Logo - reviews

Photospecialist.ieReviews

: 2,498Good

4.22

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: 4/11/2018
updated on: 6/25/2022
Photospecialist.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Photospecialist.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 4/11/2018
updated on: 6/25/2022
Photospecialist.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Photospecialist.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Photospecialist.ie

389 verified reviews in the last 12 months

2,498 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


5 months ago
The Webpage/prices/stock/selection of products was fantastic! Processing my order was great and fast. Unfortunately the order was shipped via UPS who are completely useless compared to other courier services. I spent the entire day waiting for my delivery where I left my job and took time off and stayed at home when it was "out for delivery" only for it to suddenly have an issue and revert to on "on the way" then status changed to needing to verify address, then status changed to "were trying to get the security access our driver needs for this delivery" UPS have my address, they have my eircode/zip code, they have my phone number and they cant deliver a camera lens to my house? Still have not received my delivery. Would love if customers had an alternative choice to get a standard delivery that was NOT UPS. I've had issues with UPS several times in the past, I've never had any issues with Fastways/DHL or other providers.
Report review

Show all positive reviews

the most relevant critical review


1 month ago
I ordered two camera batteries last week, It was supposed to be delivered this Monday but it wasn't. I have been trying to contact their customer service team, which seems to not exist. No one answers, replies the chat doesn't work. I still don't know if and when my order will be delivered..when logged in to the site I found out that my order hasn't been sent from the 2nd sender, it has to go from there to the 3rd sender and then to me.....something smells very fishy .there is no tracking info provided, in fact no information was provided regarding my order. I am still left in the dark here...wondering if I will get my order in time...this is the worst experience I have ever had... All you creative people out there if you need more stress in your life then go ahead order from here...if not... pay the extra 20 euro and get it from amazon at least then you know it will be delivered.
Report review

Show all critical reviews

Reviews for Photospecialist.ie

Filter 
Sort by Latest first 
(282)
(6)
(7)
(58)
 Verified review
9 days ago
Report review
 Verified review
16 days ago
Ordered second time, everything as promised. Got delivered in Ireland in a week. That's my favourite shop from now on.
Report review
 Verified review
16 days ago
Huge variety of products. Shipped very quickly.
Report review
 Verified review
16 days ago
At time of being asked to give a review product still hasn't arrived, tracking number promised on order wasn't available on either receipt or digital packing slip, and I tried all available numbers on the documents. I'm fairly confident it will arrive, but have no idea when, so for now i cannot give a higher rating. Have not tried to ring customer service as it is still within a reasonable delivery time, and based on other comments it would be a largely fruitless exercise.
Report review
Answer by Photospecialist.ie
11 days ago
Thank you for the review. What sad to read that the delivery took a bit longer than we indicated. I see that the package has arrived, I wish you lots of fun with it. We are very busy at the moment, so our availability is limited.
 Verified review
17 days ago
Product delivery very slow. No tracking details provided. Very slow response to emails.
Report review
Answer by Photospecialist.ie
11 days ago
Thank you for your review, what sad to read that you did not receive an email from us with the tracking information. I see that your order has arrived safely. My apologies for the delay in responding to your email. It is currently very busy so we could not respond sooner. I want to wish you lots of fun with your order.
 Verified review
17 days ago
The item I ordered arrived in good time and perfect condition!
Report review
 Verified review
17 days ago
The price was fair, delivery fast, and the goods were original. This shop is based in NL but was able to deliver within a week. I am happy with the service and will not hesitate to come back next time.
Report review
 Verified review
17 days ago
Brilliant and very easy to find what I was looking for. Extremely helpful and knowledgeable staff.
Report review
 Verified review
17 days ago
Very good company to deal with. A little more care on behalf of the customer in relation to items related to main purchase in order. For example, the plug on power cord was two pins instead of the three pin version for Ireland. Also, I should have realised the bag for the camcorder was too small, however it was the correct size for another camera I have. Overall, very pleased with this company.
Report review
 Verified review
18 days ago
Report review
 Verified review
18 days ago
I love this shop
Report review
 Verified review
18 days ago
Excellent shop, spotless service.
Report review
 Verified review
18 days ago
Report review
 Verified review
22 days ago
Very efficient, arrived within 2 working days.
Report review
 Verified review
23 days ago
Report review
 Verified review
23 days ago
Report review
 Verified review
23 days ago
I ordered Vortex viper binoculars 8x42 more than 8 days ago and I still have not received them. I live in Ireland so Netherlands delivery should be 2-4days. Customer service phone or chat non existent. They don't send a tracking number as they claim. Also I paid for delivery with DHL and I was told that they sent it with UPS. I won't be buying from them again.
Report review
 Verified review
24 days ago
Grate Prices, parcels arived in one week to Ireland, no tracking number in first order, I was waiting two days for responce from custumer service but parcel arived in time.
Report review
 Verified review
25 days ago
Protect delivered as advertised and within an acceptable time
Report review
Answer by Photospecialist.ie
24 days ago
Glad to read everything was to your liking!
 Verified review
25 days ago
Report review
Answer by Photospecialist.ie
24 days ago
We're sorry to read that you're not satisfied. If there is anything we can help you with, don't hesitate to contact us.