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Photospecialist.ieReviews

: 2,499Good

4.13

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certified since: 4/11/2018
updated on: 8/14/2022
Photospecialist.ie is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At Photospecialist.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 4/11/2018
updated on: 8/14/2022
Photospecialist.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Photospecialist.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Photospecialist.ie

327 verified reviews in the last 12 months

2,499 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


7 months ago
The Webpage/prices/stock/selection of products was fantastic! Processing my order was great and fast. Unfortunately the order was shipped via UPS who are completely useless compared to other courier services. I spent the entire day waiting for my delivery where I left my job and took time off and stayed at home when it was "out for delivery" only for it to suddenly have an issue and revert to on "on the way" then status changed to needing to verify address, then status changed to "were trying to get the security access our driver needs for this delivery" UPS have my address, they have my eircode/zip code, they have my phone number and they cant deliver a camera lens to my house? Still have not received my delivery. Would love if customers had an alternative choice to get a standard delivery that was NOT UPS. I've had issues with UPS several times in the past, I've never had any issues with Fastways/DHL or other providers.
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the most relevant critical review


3 months ago
I ordered two camera batteries last week, It was supposed to be delivered this Monday but it wasn't. I have been trying to contact their customer service team, which seems to not exist. No one answers, replies the chat doesn't work. I still don't know if and when my order will be delivered..when logged in to the site I found out that my order hasn't been sent from the 2nd sender, it has to go from there to the 3rd sender and then to me.....something smells very fishy .there is no tracking info provided, in fact no information was provided regarding my order. I am still left in the dark here...wondering if I will get my order in time...this is the worst experience I have ever had... All you creative people out there if you need more stress in your life then go ahead order from here...if not... pay the extra 20 euro and get it from amazon at least then you know it will be delivered.
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Reviews for Photospecialist.ie

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 Verified review
7 months ago
I would have easily given this 5 stars for the product its self but i found it quite misleading for photospecialist.ie to end up NOT being an Irish company. Ordered the 17th Jan received 27th. If it shipped within Ireland it would have arrived within a day or two and I would happily pay the extra few euro to do so. Yes prices are good but I wasn't a fan of misleading information from such a large business. Honesty is essential in keeping loyal customers on board. Lens is amazing, smooth, light and super silent focus.
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 Verified review
1 year ago
I can't fault this company. You make your order, you receive your invoice and then you get sent your parcel tracking number. That is all I expect from any company, I can't ask for anything more. Parcel arrived on day specified. I was scrolling through the store page and seen that the item I had just ordered the day before was "Out of Stock", which means the store page is updated. Highly reco
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Answer by Photospecialist.ie
1 year ago
We're so glad that everything was to your liking! Everything went smoothly and that's our goal. Enjoy your order.
 Verified review
5 months ago
i read most of all reviews,some were bad most were good,the lens i ordered were 40%cheaper than other providers, was delivered in five days,verry happy with this service,will use them again 100%,thanks.
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 Verified review
7 months ago
Fantastic experience, I was skeptic at first but decided to give it a go. Ordered on Monday night, received tracking on Tuesday afternoon and arrived on Friday morning via UPS. Amazing bargain that saved me 90 quid when compared to pricing from Amazon and other local retailers.
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 Verified review
5 months ago
Delivery was slightly over but that was due to a bank holiday and they responded within 2 days, everything arrived in perfect condition and the customer service team emailing my enquiries were very helpful and friendly, very satisfied and would use theirs site again
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 Verified review
1 year ago
Order was processed and delivered really quick. I put in a second order before my first order arrived and the process was again quick. I have ordered from this company, twice in one week, satisfactory. Very proffessional, highly recommended.
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Answer by Photospecialist.ie
1 year ago
Thank you for your kind words. You know you're doing a good job if someone orders twice in one week. Enjoy your orders!
 Verified review
7 months ago
I ordered a Kaiser 2453 Slimlite plano LED light box from Photospecialist.ie. The item was received in excellent condition, well packaged, and delivered within 3 working days. Very happy with their service. Thanks Photospecialist.
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 Verified review
1 year ago
Prices very competitive, customer service very quick and helpful, ordering easy and delivery information accurate. Only small negative comment would be that their website search function wasn't as good as it could be.
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Answer by Photospecialist.ie
1 year ago
Thanks a lot for your positive review and your feedback. We will make sure to keep improving our website, and feedback like yours helps us a lot with that!
 Verified review
1 year ago
Went to a shop here in Ireland to buy this lens but was told I’d be waiting at least a month. Found it on photospecialist.ie and it arrived in days! Fantastic service and looking forward to using my new lens! Thanks!
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Answer by Photospecialist.ie
1 year ago
Great that we had the product directly in stock. If so, we can get it to you in a few days. Enjoy your new lens and if you have any questions, don't hesitate to contact us.
 Verified review
1 year ago
The product I received is great but for the fact that the plug is a continental 2 pin plug where, in Ireland, we are using a 3 pins UK plug. I realized it after opening the box Hence too late for a return.
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Answer by Photospecialist.ie
1 year ago
I'm sorry that you didn't receive the right plug! We will make sure that the right plug will be sent to you right away.
 Verified review
1 year ago
Can't rate customer service as fortunately I've not needed this facility, whic is a good thing. Product fits my needs and delivered very promptly. Overall, very happy.
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Answer by Photospecialist.ie
1 year ago
Thank you for your review. We hope you enjoy your purchase.
 Verified review
1 year ago
My wife’s new Cannon XA40 arrived promptly, well packaged and at a good price. I will be ordering from Photospecialist again when I need some more camera equipment.
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Answer by Photospecialist.ie
1 year ago
We wish you and your wife lots of enjoyment with this new purchase and are looking forward to seeing you again at Photospecialist!
 Verified review
6 months ago
I had a small problem re payment, which was my fault entirely. I sent an email and received response within short space of time and issue resolved. Thank you
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 Verified review
7 months ago
You should make sure that the persons full address is on their package and not just their name and postcode as it makes extra work for the courier. Thanks
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Answer by Photospecialist.ie
6 months ago
Thank you for your feedback. I'll make sure this information goes to the right department.
 Verified review
8 months ago
It was really efficient delivery and customers service were really prompt in assisting me with my purchase. I'm really exciting to film with my new camera!
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 Verified review
6 months ago
Thank you Photo Specialist for the very quick turnaround to Ireland. You're a joy to work with as a Photo & Video supplier. A 5 Star Service. Tom
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 Verified review
5 months ago
Products I have ordered over the past few years have always been as described. Fairly quick shipping, good prices and good web experience too.
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 Verified review
7 months ago
Good selection of accessories for action cameras, fast postage to Ireland, (received order in 4 days). Good value, highly recommended.
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 Verified review
7 months ago
Prompt and courteous assistance with initial order placement followed by speedy delivery. Unbeatable value compared to other sites
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 Verified review
1 year ago
Several orders from Photospecialist have been sent out and received with very little delay. Prices are usually fairly good also.
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Answer by Photospecialist.ie
1 year ago
Thank you for your review!