Photospecialist.ie- Logo - reviews

Photospecialist.ie
Reviews:

354 reviews in the last 12 months655 total reviews  

4.46
Good

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Certified since: Apr 11, 2018
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Photospecialist.ie fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Jul 14, 2023
 Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.

Top negative review

Dec 7, 2023
 Verified review
- the item I ordered was never delivered because it went missing apparently - I had to chase your reps for updates as I had no idea where the parcel was after 7 days - I had to follow up after reaching out first for a second update. All in all very very disappointing experience, never to order anything from you
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Reviews for Photospecialist.ie

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Aug 6, 2023
 Verified review
Delivered when they said they would. Support response is quick. Need to change your address system as Leixlip in Kildare Ireland defaults to Naas which is a completely different place. I was reluctant to order 3 cameras because of this error in your address system. Thanks
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May 11, 2023
 Verified review
Brought BMPCC6kPro and sigma 18-35 had the best price available, and the support staff is very responsive as well. Will highly recommend photospecialist.ie over the physical shops in Ireland, who charge by over few hundred euros more for the camera and the lens.
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May 16, 2023
 Verified review

Excellent Competitive Price of the Camera.

The E-mail Notification when the camera came back in stock. The Competitive Price was Excellent (saving 80 Euro from the price of same shop display model). The Rapid Delivery Time. The 5 Year Warranty (One local shop will only give 2 years guarantee)
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Answer by Photospecialist.ie
May 17, 2023
Great to read! Thank you so much.
Aug 10, 2023
 Verified review
I have purchased a number of products over the months with a varied price range from €0s to €000s. Every item was competitively priced, excellent value and best quality, delivered at reasonable cost and speed. A perfect site for this photographer.
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Aug 2, 2023
 Verified review
No order confirmation received by email and my enquiry wasn't answered. The lens arrived in good time however and when I got onto the uk site, my queries were answered promptly. The Irish site needs to improve their act, but I would order again.
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Apr 6, 2023
 Verified review
It was a fast delivery, unfortunately the product wasn't sealed and some items were missing from the kit (battery). The product itself is to my liking and I am in communication with photosepecialist to get the missing battery.
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Answer by Photospecialist.ie
Apr 7, 2023
Thank you for your review. I can see that there is communication of email, so I will keep you informed.
Oct 1, 2023
 Verified review
They gave an excellent service. Delivery was incredibly fast and the lens was well packed and arrived safely. I was very happy with their service and will be using them again for other items of photographic equipment.
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Answer by Photospecialist.ie
Oct 2, 2023
Thank you so much! I am happy to read that we could help you, you can always contact us, even for advice. Hope to 'see' you again soon.
Apr 11, 2023
 Verified review

Great company to buy stuff from

I bought Hama monopod with 3 small stabilising feet. It was difficult enough to find one online and I got it at a very reasonable price and the quality of the product is excellent. It arrived fairly promptly too.
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Answer by Photospecialist.ie
Apr 14, 2023
How nice to read that you found the item with us, I hope you enjoy it!
Aug 15, 2023
 Verified review
Item was perfect it was everything as stated on the website. Swift and easy service, delivery arrived on day chosen. The parcel was left on the door step though, me my wife daughter and 4 dogs all were home to.
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Sep 27, 2023
 Verified review

Amazing service!

It so happened that during shipment the transport company lost my parcel. After contacting the photospecialist, they immediately resent my order. and I received it very quickly. They are professionals.
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Answer by Photospecialist.ie
Sep 28, 2023
Thanks for your lovely review! Glad we could help you in this way.
Aug 23, 2023
 Verified review
Ordered a monitor, it was great and the delivery was fast the only downside is I got the wrong plug for the monitor it didn’t come with a 3 pin plug but a 2 pin one other than that it was good
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Answer by Photospecialist.ie
Aug 23, 2023
Thank you for taking the time to leave this review. I apologize that you did not receive the correct plug, of course I will make sure you will receive it from us. I am glad to read that you are otherwise satisfied with us.
Jun 9, 2023
 Verified review

New products are actually new; good service

Have ordered from them a few times. Each time the products have been as specified and quickly shipped. They also have some hard to find items for reasonable price. Very happy with them.
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Answer by Photospecialist.ie
Jun 10, 2023
Thank you so much for your kind words! I am happy to read that you are satisfied with our services.
Apr 14, 2023
 Verified review

Lens hood very quickly delivered and reasonably priced

I ordered a lens hood, which I couldn't find in any other online store, it was very reasonably priced and was delivered very quickly. Photo Specialist.ie are an excellent online shop.
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Answer by Photospecialist.ie
Apr 17, 2023
Thank you verry much for this nice review.
Jul 29, 2023
 Verified review
Item received was perfectly packaged and in great working order, delivered on actual specified date, very smooth transaction, happy days. Would purchase again from this company.
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Jun 21, 2023
 Verified review
Excellent service.most helpful to me in choosing the right product for my equipment So that I may achieve the perfect results.just keep providing the same service every time
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Jul 20, 2023
 Verified review
I have bought a number of products now some of them high value items. On every occasion they arrived on time and in perfect order. I would highly recommend them.
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Answer by Photospecialist.ie
Jul 20, 2023
Thank you verry much!
Feb 27, 2024
 Verified review
A brilliant service, had a wedding album & calendars made for Christmas, very happy with both, quality was excellent & all arrived in the post at time promised.
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Answer by Photospecialist.ie
Feb 28, 2024
I am so happy to read this. Thank you.
Nov 9, 2023
 Verified review
I have shopped with yourselves photospecialist a few times now and have always been happy with the quality of your products. Thank you.
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Answer by Photospecialist.ie
Nov 10, 2023
Thank you so much for your trust. I am happy to read that you came back.
Nov 6, 2023
 Verified review

Excellent seller

Good website, easy to find products and order. The delivery was quick and the items were well packaged. I'm happy to recommend this seller.
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Answer by Photospecialist.ie
Nov 6, 2023
Thank you so much! I am happy to read that you are satisfied with us.
Oct 26, 2023
 Verified review

Great product selection, fantastic support

They have a vast selection of products at very keen prices They offer great pre sales and after sales support Items ship relatively quickly
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