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Top positive review
Jul 14, 2023
Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
- the item I ordered was never delivered because it went missing apparently
- I had to chase your reps for updates as I had no idea where the parcel was after 7 days
- I had to follow up after reaching out first for a second update.
All in all very very disappointing experience, never to order anything from you
Great service and price. First time I used their service and 10/10 so far
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Jan 7, 2024
Verified review
Good product range. Conpetitive pricing and delivered quickly
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Answer by Photospecialist.ie
Jan 8, 2024
Thank you so much for this great review!
Jan 6, 2024
Verified review
Dreadful
Dreadful. Ordered an item worth over €500 more than 2 weeks ago ( 2 day delivery quoted). To date no sign of the item and no one seems to know where it is . I have sent them emails and, apart from the initial contact, nothing further.
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Answer by Photospecialist.ie
Jan 8, 2024
Thank you for leaving this review.
My apologies that this has gone this way. I see something has gone wrong with DHL and I have contacted you via email.
Not to worry, we will get this sorted out.
Jan 6, 2024
Verified review
Always an excellent experience.
Keen pricing.
First class comms and products alway sent quickly.
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Answer by Photospecialist.ie
Jan 8, 2024
Thank you so much.
I am happy to read you are a returning customer.
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