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Top positive review
Jul 14, 2023
Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
- the item I ordered was never delivered because it went missing apparently
- I had to chase your reps for updates as I had no idea where the parcel was after 7 days
- I had to follow up after reaching out first for a second update.
All in all very very disappointing experience, never to order anything from you
No order confirmation received by email and my enquiry wasn't answered. The lens arrived in good time however and when I got onto the uk site, my queries were answered promptly. The Irish site needs to improve their act, but I would order again.
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Aug 23, 2023
Verified review
Ordered a monitor, it was great and the delivery was fast the only downside is I got the wrong plug for the monitor it didn’t come with a 3 pin plug but a 2 pin one other than that it was good
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Answer by Photospecialist.ie
Aug 23, 2023
Thank you for taking the time to leave this review.
I apologize that you did not receive the correct plug, of course I will make sure you will receive it from us.
I am glad to read that you are otherwise satisfied with us.
Jul 11, 2023
Verified review
Good service and fast delivery
Good service. Didn't receive the order confirmation email, or the tracking email, but delivery was very prompt, and the support team sent on the missing info at the earliest opportunity.
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Sep 25, 2023
Verified review
Have ordered from them before and satisfied and am waiting on order to arrive now but no tracking on due time,only flaw i found with this shop.Would be nice to know arrival time.
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Answer by Photospecialist.ie
Sep 25, 2023
Thank you for your compliment!
Of course, I understand and will send you an email about this.
Jul 1, 2023
Verified review
good delivery. Difficult to track order and contact Photospecialist. That said all worked out ok
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Oct 24, 2023
Verified review
Lowest prices, shipping could be faster, but always gets here - also tracking is non-existant.
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Jul 16, 2023
Verified review
Excellent pricing and service. Unfortunately the email address and phone number doesn't work
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Sep 28, 2023
Verified review
Great on price, but after allowing me to choose a delivery date, you were a day late
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Jul 15, 2023
Verified review
Item was delivered as ordered. Could have had more complete details of delivery team.
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Dec 13, 2023
Verified review
Failing to reply to my email about a discount code that was not working.
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Jul 18, 2023
Verified review
As soon as purchase is done u need to let customer know it's done
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Imported Reviews
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