Photospecialist.ie- Logo - reviews

Photospecialist.ie
Reviews:

324 reviews in the last 12 months655 total reviews  

4.47
Good

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Photospecialist.ie fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Jul 14, 2023
 Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.

Top negative review

Dec 7, 2023
 Verified review
- the item I ordered was never delivered because it went missing apparently - I had to chase your reps for updates as I had no idea where the parcel was after 7 days - I had to follow up after reaching out first for a second update. All in all very very disappointing experience, never to order anything from you
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Reviews for Photospecialist.ie

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Aug 2, 2023
 Verified review
No order confirmation received by email and my enquiry wasn't answered. The lens arrived in good time however and when I got onto the uk site, my queries were answered promptly. The Irish site needs to improve their act, but I would order again.
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Aug 23, 2023
 Verified review
Ordered a monitor, it was great and the delivery was fast the only downside is I got the wrong plug for the monitor it didn’t come with a 3 pin plug but a 2 pin one other than that it was good
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Answer by Photospecialist.ie
Aug 23, 2023
Thank you for taking the time to leave this review. I apologize that you did not receive the correct plug, of course I will make sure you will receive it from us. I am glad to read that you are otherwise satisfied with us.
Jul 11, 2023
 Verified review

Good service and fast delivery

Good service. Didn't receive the order confirmation email, or the tracking email, but delivery was very prompt, and the support team sent on the missing info at the earliest opportunity.
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Sep 25, 2023
 Verified review
Have ordered from them before and satisfied and am waiting on order to arrive now but no tracking on due time,only flaw i found with this shop.Would be nice to know arrival time.
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Answer by Photospecialist.ie
Sep 25, 2023
Thank you for your compliment! Of course, I understand and will send you an email about this.
Jul 1, 2023
 Verified review
good delivery. Difficult to track order and contact Photospecialist. That said all worked out ok
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Oct 24, 2023
 Verified review
Lowest prices, shipping could be faster, but always gets here - also tracking is non-existant.
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Jul 16, 2023
 Verified review
Excellent pricing and service. Unfortunately the email address and phone number doesn't work
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Sep 28, 2023
 Verified review
Great on price, but after allowing me to choose a delivery date, you were a day late
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Jul 15, 2023
 Verified review
Item was delivered as ordered. Could have had more complete details of delivery team.
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Dec 13, 2023
 Verified review
Failing to reply to my email about a discount code that was not working.
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Jul 18, 2023
 Verified review
As soon as purchase is done u need to let customer know it's done
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Aug 11, 2023
 Verified review
Received the goods promptly, pleased with them.
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Sep 30, 2023
 Verified review
Nothing special with the process irsrrvjce
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May 3, 2023
 Verified review
Good delivery and information
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Answer by Photospecialist.ie
May 6, 2023
Thank you so much! Hope to see you soon again.
Oct 19, 2023
 Verified review
Awsome product great value
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Answer by Photospecialist.ie
Oct 20, 2023
Thank you so much!
Jun 24, 2023
 Verified review
In general a good service.
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Answer by Photospecialist.ie
Jun 26, 2023
Thank you verry much.
Jun 10, 2023
 Verified review
Long delivery time
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Sep 1, 2023
 Verified review
Good prices
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MT
Mick T.
Athenry
Dec 11, 2023
 Verified review
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Dec 4, 2023
 Verified review
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