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Top positive review
Jul 14, 2023
Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
- the item I ordered was never delivered because it went missing apparently
- I had to chase your reps for updates as I had no idea where the parcel was after 7 days
- I had to follow up after reaching out first for a second update.
All in all very very disappointing experience, never to order anything from you
Delivery of goods could be faster. Everything else ok.
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Answer by Photospecialist.ie
Apr 10, 2023
We ship from the Netherlands, I understand very well that you would like to have the items faster, we will do our best! Hope you enjoy your order.
Apr 7, 2023
Verified review
Competitively priced, good range of equipment and good communication. I have used photospecialist a few times and they are a trusted source of equipment.
I have used Cokin Filters many years ago, their ease of use and big range is a great photographic addition. The ND range of filters are vey useful
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Answer by Photospecialist.ie
Apr 7, 2023
That makes me so happy to hear, thank you so much! You are always welcome.
Apr 6, 2023
Verified review
Easy transaction. Great communication and quick delivery.
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Answer by Photospecialist.ie
Apr 7, 2023
Thank you so much for your kinds words, they mean a lot to us.
Apr 6, 2023
Verified review
Great delivery service and quick turn around of goods.
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Answer by Photospecialist.ie
Apr 7, 2023
I am happy to hear you are so satisfied. Hopefully we'll see you again soon!
Apr 6, 2023
Verified review
It was a fast delivery, unfortunately the product wasn't sealed and some items were missing from the kit (battery). The product itself is to my liking and I am in communication with photosepecialist to get the missing battery.
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Answer by Photospecialist.ie
Apr 7, 2023
Thank you for your review. I can see that there is communication of email, so I will keep you informed.
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