Photospecialist.ie- Logo - reviews

Photospecialist.ie
Reviews:

352 reviews in the last 12 months655 total reviews  

4.46
Good

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Includes Buyer Protection

Certified since: Apr 11, 2018
The Trustmark indicates trustworthy online retailers.
Photospecialist.ie fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Jul 14, 2023
 Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.

Top negative review

Dec 7, 2023
 Verified review
- the item I ordered was never delivered because it went missing apparently - I had to chase your reps for updates as I had no idea where the parcel was after 7 days - I had to follow up after reaching out first for a second update. All in all very very disappointing experience, never to order anything from you
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Reviews for Photospecialist.ie

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Jun 8, 2023
 Verified review
I did not receive the item. No tracking information. Nothing so far.
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Answer by Photospecialist.ie
Jun 9, 2023
Thank you for taking the time to write this review. I am so sorry to read that you had no information from us. Usually you would recieve an e-mail with the tracking, but I see that you did not recieve this from the system. There is no communication bout this issue, so I will send you an email to inform you about your order.
Sep 27, 2023
 Verified review
Not based in Ireland, doesn’t have the stock they advertise.
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Answer by Photospecialist.ie
Sep 28, 2023
Thanks, it is indeed true that we do not have a shop in Ireland. Our central warehouse is in the Netherlands. We have this information on our website. If you have any questions about this, you are of course always welcome to contact us, we are happy to help.
Sep 11, 2023
 Verified review
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Answer by Photospecialist.ie
Sep 13, 2023
Thank you for leaving this review, Ann. I have pulled up your information and will contact you to see what we can do to make your experience better with us.