Photospecialist.ieReviews

Great prices and reliable service - areas for improvement are: better communication on shipping updates and shipping speed.

You sent the wrong sensor cleaner. I wanted the blue one for Canon but you sent the pink one for other makes. Just hope there’s little difference.

I have doubts that I got a proper new camera due to number of reasons: 1. Out of the box camera had someone's fingerprints on its display 2. Battery package was unsealed 3. Camera was delivered in a box from camera body+lens kit with lens removed instead of proper body only box which is twice less in its size Shop delivered me used body which was a part of kit torn apart and either sold separately or used for rental purpose. On top of that packaging was very poor allowing a lot of space for box with camera to move freely. I submitted my complain to the info@photospecialist.ie from their website https://www.photospecialist.ie/ but this email doesn't exist. I sent another complaint to info@photospecialist.co.uk but got no response so far.

Good delivery and information

Shipping details stated, ‘Delivered in 1 - 4 days……. Took 2 weeks. When I did email querying the delay I got an abrupt and what I would cheeky response from customer service. First and last time I will use this service!

Poor experience. I got the wrong product sent. The customer support team is "looking into it" for over a week now and stopped giving updates. They are having difficulties to assume their mistake and the lack of communication is very concerning. I would stay away from this shop if you don't want any headaches

One thing: Probably shouldn’t send 2 pin plugs products to a country that uses 3 pin plugs

Stuff arrived ten days later. How to pick up myself in the end. Trying to call customer support for the last three days. Spent over two hours waiting to then be told no one is available. Never again

Delivery was good but could be quicker

Positives: Good choice of products and speedy dispatch. Negatives: it is not possible to edit your address and the postcode finder that you use for Ireland is not that accurate. My items are always delayed as they go to the wrong address first (you use the Irish Postal service for delivery and they don't use the postcode for delivery)

A wide range of products with decent prices, fast dispatch and really good customer service when required.

I had a good experience with site, the item was delivered close to the time estimated. The only problem was the format of my address ie "22 muddy road, was written as "muddy road 22" on the parcel. Perhaps the post code saved the day. I would use this site again.

You state that you dispatch same day, and that delivery time is 4 days, yet I ordered a printer on the 11th March, and as of now the 25th March it has not yet even been dispatched, when I asked for an update on the delivery date, I was told that I could change my delivery to be collected at DHL service point, of which there is not one near me! My reply email has not been responded to. very poor customer service and communication.

Good price. Bit expensive the shipping

I was sent a new item that has never worked for my daughters christmas present ,I have emailed them but nothing has been done, it is a scam, I have paid and received a box with a non functional item inside . I would not recommend this site to anyone

Found the service very good

Late delivery and basically uncontactable