Photospecialist.ie- Logo - reviews

Photospecialist.ie
Reviews

: 500Good

4.39

Trustmark
Valid

Includes buyer protection

Certified since: Apr 11, 2018
The Trustmark indicates trustworthy online retailers.
Photospecialist.ie fulfils all Trusted Shops quality criteriaincluding
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Reviews for Photospecialist.ie

500 verified reviews in the last 12 months

500 total reviews
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Photospecialist.ie customer
Jul 14, 2023
 Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.

Top negative review

Photospecialist.ie customer
Nov 25, 2022
 Verified review
ordered 5 items and was sent 1 single tracking number. All supposedly packed together according to the emailed packing slip. 1 item arrived, 2 days after scheduled date, in its retail box no outer packaging just a label stuck on. boxed arrived damaged, looks like it was dropped as side ripped and crushed. No Irish power lead, only an eu one, so cannot check if item damaged. customer service contacted and no apology and blamed shipping company, while they tried they did not make any attempt to ease my frustration, offer compensation or a replacement. Not good enough.

Reviews for Photospecialist.ie

 Sort by 
Relevance
(366)
(62)
(17)
Reset
Photospecialist.ie customer
Aug 7, 2023
 Verified review
Photospecialist.ie customer
Jul 14, 2023
 Verified review

Irish customer service contacts are not available...

The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
Photospecialist.ie customer
Jul 14, 2023
 Verified review

Exceptional Service and High-Quality Tripod Purchase

I recently purchased a tripod from Photospecialist.ie, and I must say that my experience has been nothing short of outstanding. From start to finish, the service provided by this online retailer has been exceptional. Now, let's talk about the tripod itself. The quality of the product exceeded my expectations. It was evident that Photospecialist.ie takes pride in curating a collection of top-notch photography gear. The tripod's build was sturdy, durable, and felt premium in my hands. It provided excellent stability, even in challenging shooting conditions, and the adjustable features were smooth and precise. Delivery was prompt and efficient. The tripod arrived well-packaged and in perfect condition. I was impressed by the attention to detail and the care taken to ensure the product's safety during transit. Overall, my experience with Photospecialist.ie has been fantastic. They offer a wide selection of high-quality photography equipment, provide excellent customer service, and deliver products in a timely manner. I highly recommend Photospecialist.ie to anyone looking for professional photography gear. They have definitely earned my trust and future business.
Photospecialist.ie customer
Jul 14, 2023
 Verified review

Inaccurate Address

For some obscure reason the address on my rather expensive parcel was totally wrong, so wrong the address didn't exsist. The only element of the address that was correct was my post code and locality. Fortunately a person at my local sorting office was familiar with part of the address. The parcel was very nearly returned to sender.
Photospecialist.ie customer
Aug 2, 2023
 Verified review
No order confirmation received by email and my enquiry wasn't answered. The lens arrived in good time however and when I got onto the uk site, my queries were answered promptly. The Irish site needs to improve their act, but I would order again.
Photospecialist.ie customer
Jul 11, 2023
 Verified review

Good service and fast delivery

Good service. Didn't receive the order confirmation email, or the tracking email, but delivery was very prompt, and the support team sent on the missing info at the earliest opportunity.
Photospecialist.ie customer
Jul 29, 2023
 Verified review
Item received was perfectly packaged and in great working order, delivered on actual specified date, very smooth transaction, happy days. Would purchase again from this company.
Photospecialist.ie customer
Jul 20, 2023
 Verified review
I have bought a number of products now some of them high value items. On every occasion they arrived on time and in perfect order. I would highly recommend them.
Answer by Photospecialist.ie
Jul 20, 2023
Thank you verry much!
Photospecialist.ie customer
Aug 3, 2023
 Verified review
I was positively surprised. The ordered item arrived within a few days as promised. Prices very compatible. Will certainly order again.
Answer by Photospecialist.ie
Aug 4, 2023
Thank you for sharing your experience!
Photospecialist.ie customer
Jul 13, 2023
 Verified review

Great service!

Great variety of products. Quickly dispatched. And timely delivery. What more can you ask for? Will be back again!
Answer by Photospecialist.ie
Jul 13, 2023
Thank you verry much.
Photospecialist.ie customer
Jul 16, 2023
 Verified review
Excellent pricing and service. Unfortunately the email address and phone number doesn't work
Photospecialist.ie customer
Jul 15, 2023
 Verified review
Item was delivered as ordered. Could have had more complete details of delivery team.
Photospecialist.ie customer
Jul 23, 2023
 Verified review
All good but better stocks of batteries and assessories would help with wait times
Photospecialist.ie customer
Aug 3, 2023
 Verified review
Good after sales service - had a problem with a faulty cable and it was replaced.
Photospecialist.ie customer
Jul 18, 2023
 Verified review
As soon as purchase is done u need to let customer know it's done
Photospecialist.ie customer
Jul 25, 2023
 Verified review

Product as described.

Product arrived quickly, well packaged and complete.
Photospecialist.ie customer
Jul 8, 2023
 Verified review
Excellent quality, very fast response to my question
Photospecialist.ie customer
Jul 18, 2023
 Verified review
Great prices, decent shipping times, well packaged.
Photospecialist.ie customer
Jul 16, 2023
 Verified review
All items come in a record time and according.
Photospecialist.ie customer
Jul 19, 2023
 Verified review
Great service and value.
Answer by Photospecialist.ie
Jul 19, 2023
Thank you so much!