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certified since: Apr 11, 2018
updated on: Jun 2, 2023
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Reviews for Photospecialist.ie
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Jan 18, 2023
Delivery was a bit slow. I expected just a few days. My three products were split over three deliveries. That was also not expected. In the end, all of my products arrived and when I queried my order, the staff were more than helpful and responded quickly. Overall, would use them again but will allow more time for delivery... I would otherwise have given 5 starts, but... 4 ain't bad either :)
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the most relevant critical review
Nov 25, 2022
ordered 5 items and was sent 1 single tracking number. All supposedly packed together according to the emailed packing slip. 1 item arrived, 2 days after scheduled date, in its retail box no outer packaging just a label stuck on. boxed arrived damaged, looks like it was dropped as side ripped and crushed. No Irish power lead, only an eu one, so cannot check if item damaged. customer service contacted and no apology and blamed shipping company, while they tried they did not make any attempt to ease my frustration, offer compensation or a replacement. Not good enough.
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Reviews for Photospecialist.ie
Verified review
Apr 12, 2023
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Verified review
Apr 11, 2023
I bought Hama monopod with 3 small stabilising feet. It was difficult enough to find one online and I got it at a very reasonable price and the quality of the product is excellent. It arrived fairly promptly too.
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Answer by Photospecialist.ie
Apr 14, 2023
How nice to read that you found the item with us, I hope you enjoy it!
Verified review
Apr 10, 2023
On so many items you have the best prices in Europe and often even cheaper than China or the US, so very impressive and great! Very quick shipping, reliable and a great selection of stock. I can't say much about your customer service because I'm pretty sure in over a year I've never had to deal with it, that simple! I'd highly recommend photospecialist, no question.
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Answer by Photospecialist.ie
Apr 10, 2023
What a lovely review, thank you for this. I hope to see you back often as a customer! We think it's super that we can help you get your stuff well.
Verified review
Apr 10, 2023
I've ordered a number of items now from Photo Specialist with no issues. Quick delivery, good selection.
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Answer by Photospecialist.ie
Apr 10, 2023
Thank you verry much! Enjoy your order!
Verified review
Apr 10, 2023
Delivery was good but could be quicker
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Answer by Photospecialist.ie
Apr 10, 2023
Sorry, we ship from the Netherlands, I fully understand that you would prefer the items to be delivered faster.
I hope you enjoy your order
Verified review
Apr 10, 2023
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Verified review
Apr 9, 2023
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Verified review
Apr 7, 2023
Delivery of goods could be faster. Everything else ok.
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Answer by Photospecialist.ie
Apr 10, 2023
We ship from the Netherlands, I understand very well that you would like to have the items faster, we will do our best! Hope you enjoy your order.
Verified review
Apr 7, 2023
Competitively priced, good range of equipment and good communication. I have used photospecialist a few times and they are a trusted source of equipment.
I have used Cokin Filters many years ago, their ease of use and big range is a great photographic addition. The ND range of filters are vey useful
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Answer by Photospecialist.ie
Apr 7, 2023
That makes me so happy to hear, thank you so much! You are always welcome.
Verified review
Apr 6, 2023
Easy transaction. Great communication and quick delivery.
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Answer by Photospecialist.ie
Apr 7, 2023
Thank you so much for your kinds words, they mean a lot to us.
Verified review
Apr 6, 2023
Great delivery service and quick turn around of goods.
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Answer by Photospecialist.ie
Apr 7, 2023
I am happy to hear you are so satisfied. Hopefully we'll see you again soon!
Verified review
Apr 6, 2023
It was a fast delivery, unfortunately the product wasn't sealed and some items were missing from the kit (battery). The product itself is to my liking and I am in communication with photosepecialist to get the missing battery.
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Answer by Photospecialist.ie
Apr 7, 2023
Thank you for your review. I can see that there is communication of email, so I will keep you informed.
Verified review
Apr 6, 2023
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Apr 6, 2023
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Verified review
Apr 5, 2023
Positives: Good choice of products and speedy dispatch.
Negatives: it is not possible to edit your address and the postcode finder that you use for Ireland is not that accurate. My items are always delayed as they go to the wrong address first (you use the Irish Postal service for delivery and they don't use the postcode for delivery)
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Answer by Photospecialist.ie
Apr 7, 2023
I am glad to hear that you are satisfied with the product and delivery.
Although it seems that the address goes wrong every time. I will send you an email, so we can try to sort this out, so you will not have this again.
Verified review
Apr 5, 2023
speedy delivery as promised
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Answer by Photospecialist.ie
Apr 7, 2023
I am happy to hear you are satisfied.
Verified review
Apr 5, 2023
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Verified review
Apr 3, 2023
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Verified review
Apr 3, 2023
Good prices, fast service and fast answer to questions
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Answer by Photospecialist.ie
Apr 4, 2023
We're happy to read you like our services.