Photospecialist.ieReviews:
324 reviews in the last 12 months655 total reviews
Good
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Top positive review
Jul 14, 2023
Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
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Top negative review
Dec 7, 2023
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- the item I ordered was never delivered because it went missing apparently
- I had to chase your reps for updates as I had no idea where the parcel was after 7 days
- I had to follow up after reaching out first for a second update.
All in all very very disappointing experience, never to order anything from you
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Reviews for Photospecialist.ie
Nov 14, 2023
Verified review
Great service, quick delivery.
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Nov 11, 2023
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Ordered a printer and it arrived on time. Not much else to say, obviously didn't need to contact customer service so can't review that
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Nov 9, 2023
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I have shopped with yourselves photospecialist a few times now and have always been happy with the quality of your products. Thank you.
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Answer by Photospecialist.ie
Nov 10, 2023
Thank you so much for your trust.
I am happy to read that you came back.
Nov 6, 2023
Verified review
Excellent seller
Good website, easy to find products and order. The delivery was quick and the items were well packaged. I'm happy to recommend this seller.
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Answer by Photospecialist.ie
Nov 6, 2023
Thank you so much! I am happy to read that you are satisfied with us.
Nov 4, 2023
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Great experience ordered at weekend and received to my home in Ireland following Thursday can't ask for better service than that
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Answer by Photospecialist.ie
Nov 5, 2023
How nice to read! Thank you so much for this lovely review.
Nov 1, 2023
Verified review
Great delivery service and excellent product price
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Answer by Photospecialist.ie
Nov 3, 2023
Thank you so much!
Oct 29, 2023
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Oct 28, 2023
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No issues.
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Oct 26, 2023
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Product arrived quickly. I did experience an issue with the website but customer services were responsive and resolved the issue quickly.
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Oct 26, 2023
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Great product selection, fantastic support
They have a vast selection of products at very keen prices
They offer great pre sales and after sales support
Items ship relatively quickly
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Oct 24, 2023
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Lowest prices, shipping could be faster, but always gets here - also tracking is non-existant.
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Oct 23, 2023
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Oct 22, 2023
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Quick service and great prices
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Oct 19, 2023
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Awsome product great value
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Answer by Photospecialist.ie
Oct 20, 2023
Thank you so much!
Oct 18, 2023
Verified review
Fast shipping and best price on the market
Fast shipping, amazing product and great price. Bought a pair of binoculars, the box came a bit damaged but the product is all great, what can I complain about? I bought the binoculars at the best price available on the market. Also, the shop is sending the parcel slip electronically and not printed - small but pleasant thing
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Oct 16, 2023
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Oct 12, 2023
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Oct 12, 2023
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Reasonable prices and quick delivery! Happy with purchase!
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Oct 10, 2023
Verified review
Return policy is vague, I bought an incorrect item for my son and the cost to return was half the cost of the item. I could not see the return policy on the website, which meant I had to email my enquiry to get information. I know there is a cost to all businesses, but a little more transparency would be helpful. I am a returning customer as they have a wide choice of super products for photographer/videographers… it’s a shame, otherwise 5 stars would have been my rating
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