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Top positive review
Photospecialist.ie customer
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Jul 14, 2023
Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
ordered 5 items and was sent 1 single tracking number. All supposedly packed together according to the emailed packing slip. 1 item arrived, 2 days after scheduled date, in its retail box no outer packaging just a label stuck on. boxed arrived damaged, looks like it was dropped as side ripped and crushed. No Irish power lead, only an eu one, so cannot check if item damaged. customer service contacted and no apology and blamed shipping company, while they tried they did not make any attempt to ease my frustration, offer compensation or a replacement. Not good enough.
Compared to other Irish webshops they do have the items on stock they show on their webshop and the shipment from the Netherlands is even faster then all the, so called, domestic Irish shops.
Answer by Photospecialist.ie
Jan 2, 2023
Super that we could deliver faster than the stores in Ireland. Sometimes it really doesn't matter where you order from!
Sorry that it took longer to receive your order. Hopefully everything else is to your liking.
Photospecialist.ie customer
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Dec 26, 2022
Verified review
Photospecialist.ie customer
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Dec 25, 2022
Verified review
Good price and service. While a film was not included in an order this was rectified immediately and sent out on the same day. Excellent service.
Answer by Photospecialist.ie
Dec 27, 2022
Always happy to help!
Photospecialist.ie customer
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Dec 23, 2022
Verified review
Product as described and efficient delivery.
Answer by Photospecialist.ie
Dec 26, 2022
Thank you for sharing your experience!
Photospecialist.ie customer
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Dec 23, 2022
Verified review
Amazing Service
I received all items on time and the prices are cheaper than most retailers. I had to return an item and my refund was processed as soon as my item was in their possession. I will definitely be using them in the future :)
Answer by Photospecialist.ie
Dec 23, 2022
Thank you for recommending us, although you had to return your item. Hope to see you again in the future!
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