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Photospecialist.ie customer
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Jul 14, 2023
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The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
ordered 5 items and was sent 1 single tracking number. All supposedly packed together according to the emailed packing slip. 1 item arrived, 2 days after scheduled date, in its retail box no outer packaging just a label stuck on. boxed arrived damaged, looks like it was dropped as side ripped and crushed. No Irish power lead, only an eu one, so cannot check if item damaged. customer service contacted and no apology and blamed shipping company, while they tried they did not make any attempt to ease my frustration, offer compensation or a replacement. Not good enough.
Product arrived quickly, well packaged and complete.
Photospecialist.ie customer
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Jul 23, 2023
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All good but better stocks of batteries and assessories would help with wait times
Photospecialist.ie customer
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Jul 21, 2023
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Photospecialist.ie customer
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Jul 20, 2023
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I have bought a number of products now
some of them high value items. On every occasion they arrived on time and in perfect order. I would highly recommend them.
Answer by Photospecialist.ie
Jul 20, 2023
Thank you verry much!
Photospecialist.ie customer
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Jul 19, 2023
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Great service and value.
Answer by Photospecialist.ie
Jul 19, 2023
Thank you so much!
Photospecialist.ie customer
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Jul 18, 2023
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Great prices, decent shipping times, well packaged.
Photospecialist.ie customer
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Jul 16, 2023
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All items come in a record time and according.
Photospecialist.ie customer
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Jul 15, 2023
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Photospecialist.ie customer
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Jul 15, 2023
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Photospecialist.ie customer
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Jul 14, 2023
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Photospecialist.ie customer
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Jul 14, 2023
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Photospecialist.ie customer
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Jul 14, 2023
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Inaccurate Address
For some obscure reason the address on my rather expensive parcel was totally wrong, so wrong the address didn't exsist. The only element of the address that was correct was my post code and locality. Fortunately a person at my local sorting office was familiar with part of the address. The parcel was very nearly returned to sender.
Photospecialist.ie customer
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Jul 14, 2023
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Exceptional Service and High-Quality Tripod Purchase
I recently purchased a tripod from Photospecialist.ie, and I must say that my experience has been nothing short of outstanding. From start to finish, the service provided by this online retailer has been exceptional.
Now, let's talk about the tripod itself. The quality of the product exceeded my expectations. It was evident that Photospecialist.ie takes pride in curating a collection of top-notch photography gear. The tripod's build was sturdy, durable, and felt premium in my hands. It provided excellent stability, even in challenging shooting conditions, and the adjustable features were smooth and precise.
Delivery was prompt and efficient. The tripod arrived well-packaged and in perfect condition. I was impressed by the attention to detail and the care taken to ensure the product's safety during transit.
Overall, my experience with Photospecialist.ie has been fantastic. They offer a wide selection of high-quality photography equipment, provide excellent customer service, and deliver products in a timely manner. I highly recommend Photospecialist.ie to anyone looking for professional photography gear. They have definitely earned my trust and future business.
Photospecialist.ie customer
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Jul 13, 2023
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Great service!
Great variety of products. Quickly dispatched. And timely delivery. What more can you ask for? Will be back again!
Answer by Photospecialist.ie
Jul 13, 2023
Thank you verry much.
Photospecialist.ie customer
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Jul 12, 2023
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Photospecialist.ie customer
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Jul 8, 2023
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Excellent quality, very fast response to my question
Photospecialist.ie customer
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Jul 6, 2023
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Photospecialist.ie customer
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Jul 4, 2023
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Photospecialist.ie customer
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Jul 3, 2023
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Very professional and understanding people to deal with. If you do have a query about a product they will listen and normally they will resolve the issue as quick as possible. Price wise they are very competitive. Would definitely shop with them again.
Answer by Photospecialist.ie
Jul 3, 2023
Thank you so much for taking the time to leave this review.
I am happy to read that we coul help you with your questions and issues. I hope to see you again soon.
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