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wickey.co.uk
Reviews:

18 reviews in the last 12 months948 total reviews  

4.78
Excellent

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Top positive review

Aug 1, 2023
 Verified review
Looks fantastic and essentially turns a bedroom into a playground. It is a challenging build as holes need to be drilled, so set aside a full day and two people. I got this for my 8 year old son, who is disabled. It was the only bed I could find with such a tall slide that he wouldn't outgrow too quickly. The ladder is great to develop his climbing skills as the handles are well placed and make him feel confident. The sides of the bed are also a good height to prevent the risk of a fall. Really happy with the purchase.

Top negative review

Jun 11, 2023
 Verified review
I only wanted to change colour of the slide and it meant cancelling the order and reordering, the latter now I am not inclined to do as they still havnt cancelled the order a week later
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Reviews for wickey.co.uk

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Feb 13, 2024
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Dec 11, 2023
 Verified review
Easy ordering process, the hardest bit was choosing the climbing frame.
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Nov 24, 2023
 Verified review
Website is clear and easy to use. All the information needed was there and easy to follow. I found the whole process straight forward. Website is easy to navigate and I was able to find the perfect frame for my son. The perfect christmas present and made all the more enjoyable ordering it by using the efficient and user friendly website.
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Aug 1, 2023
 Verified review
Looks fantastic and essentially turns a bedroom into a playground. It is a challenging build as holes need to be drilled, so set aside a full day and two people. I got this for my 8 year old son, who is disabled. It was the only bed I could find with such a tall slide that he wouldn't outgrow too quickly. The ladder is great to develop his climbing skills as the handles are well placed and make him feel confident. The sides of the bed are also a good height to prevent the risk of a fall. Really happy with the purchase.
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Jun 23, 2023
 Verified review

Show in the garden feature is amazing!

Having the measurements a blue print style image was great for measuring the climbing frame to see if it was right for my garden. On top of this I then noticed the "Show in garden" feature and was blown away at how good it was. Seeing the climbing frame in my garden and being able to walk around it like it was actually there was amazing and it sealed the deal for me. It was a great purchase experience. I can't wait until it arrives.
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Sep 20, 2023
 Verified review

PROS: wicky. CON: palletways

PROS: Web site is amazing, ordering is a doddle, coms with wicky were amazing. CONS: palletways end of line delivery a night mare, no phone call hour before delivery, they basically dumped and ran, whilst moaning about pallet ways.
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Aug 2, 2023
 Verified review
My children love this play equipment. Delivered when they said it would be. Only thing we would change would be the monkey bars as they are quite hard to hold onto as they square, if they were rounded it would be a lot easier.
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Aug 4, 2023
 Verified review

Easy to use = happy mummy!!

So very easy to use! Straightforward to enter any discount codes & view a breakdown of exactly what you are about to purchase. The payment process could not be any more simple - select which method, then proceed.
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Aug 21, 2023
 Verified review
Fantastic range of products. Amazing website, easy to use. You can show the climbing frame in your garden, do a virtual walk round and take screen shots!
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Jul 18, 2023
 Verified review

Couldn't be easier...

Great website with fantastic images. Easy to navigate from product pages, through to the checkout and payment. If your after a playframe....go Wickey!
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Aug 1, 2023
 Verified review
Quicker than expected delivery, great communication throughout including an additional part required. Kids love it and showing it to their friends.
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Oct 16, 2023
 Verified review
Super play house/climbing frame, really good quality. Just wish I was 50 years younger so I could enjoy it too!
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Aug 1, 2023
 Verified review
Excellent service kept up to date every step of the way even delivery driver was really helpful
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May 4, 2023
 Verified review
They have the ties discount, but I’d like to join discount if I can .
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Jun 23, 2023
 Verified review
Very easy and simple ordering process. Great selection of products.
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Jul 31, 2023
 Verified review
EASY SITE TO USE, QUALITY PRODUCTS.
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Aug 1, 2023
 Verified review
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Jun 11, 2023
 Verified review
I only wanted to change colour of the slide and it meant cancelling the order and reordering, the latter now I am not inclined to do as they still havnt cancelled the order a week later
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Answer by wickey.co.uk
Jun 13, 2023
Dear customer, Thank you for your feedback. We are sorry that for logistical reasons it is no longer possible to subsequently change the order. Please contact customer service regarding your order. We will certainly find a satisfactory solution for you. Your Wickey Team