Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
wickey.co.uk customer
Report review
Aug 1, 2023
Verified review
Looks fantastic and essentially turns a bedroom into a playground. It is a challenging build as holes need to be drilled, so set aside a full day and two people. I got this for my 8 year old son, who is disabled. It was the only bed I could find with such a tall slide that he wouldn't outgrow too quickly. The ladder is great to develop his climbing skills as the handles are well placed and make him feel confident. The sides of the bed are also a good height to prevent the risk of a fall. Really happy with the purchase.
I only wanted to change colour of the slide and it meant cancelling the order and reordering, the latter now I am not inclined to do as they still havnt cancelled the order a week later
PROS: Web site is amazing, ordering is a doddle, coms with wicky were amazing.
CONS: palletways end of line delivery a night mare, no phone call hour before delivery, they basically dumped and ran, whilst moaning about pallet ways.
wickey.co.uk customer
Report review
Aug 21, 2023
Verified review
Fantastic range of products. Amazing website, easy to use. You can show the climbing frame in your garden, do a virtual walk round and take screen shots!
wickey.co.uk customer
Report review
Aug 4, 2023
Verified review
Easy to use = happy mummy!!
So very easy to use! Straightforward to enter any discount codes & view a breakdown of exactly what you are about to purchase. The payment process could not be any more simple - select which method, then proceed.
wickey.co.uk customer
Report review
Aug 2, 2023
Verified review
My children love this play equipment. Delivered when they said it would be. Only thing we would change would be the monkey bars as they are quite hard to hold onto as they square, if they were rounded it would be a lot easier.
wickey.co.uk customer
Report review
Aug 1, 2023
Verified review
Quicker than expected delivery, great communication throughout including an additional part required. Kids love it and showing it to their friends.
wickey.co.uk customer
Report review
Aug 1, 2023
Verified review
Excellent service kept up to date every step of the way even delivery driver was really helpful
wickey.co.uk customer
Report review
Aug 1, 2023
Verified review
wickey.co.uk customer
Report review
Jul 31, 2023
Verified review
EASY SITE TO USE, QUALITY PRODUCTS.
wickey.co.uk customer
Report review
Jul 18, 2023
Verified review
Couldn't be easier...
Great website with fantastic images. Easy to navigate from product pages, through to the checkout and payment. If your after a playframe....go Wickey!
wickey.co.uk customer
Report review
Jun 23, 2023
Verified review
Show in the garden feature is amazing!
Having the measurements a blue print style image was great for measuring the climbing frame to see if it was right for my garden. On top of this I then noticed the "Show in garden" feature and was blown away at how good it was. Seeing the climbing frame in my garden and being able to walk around it like it was actually there was amazing and it sealed the deal for me. It was a great purchase experience. I can't wait until it arrives.
wickey.co.uk customer
Report review
Jun 23, 2023
Verified review
Very easy and simple ordering process. Great selection of products.
wickey.co.uk customer
Report review
May 4, 2023
Verified review
They have the ties discount, but I’d like to join discount if I can .
wickey.co.uk customer
Report review
Nov 6, 2022
Verified review
Still waiting for it to be delivered but website and Roding was really easy
Answer by wickey.co.uk
Nov 9, 2022
Dear customer, thank you for your review and your purchase with us. I am happy to tell you that your order is on its way. Soon the fun can begin! In case of any comments or questions, our customer service remains at your disposal. Your Wickey Team
wickey.co.uk customer
Report review
Nov 5, 2022
Verified review
Very easy to assemble only to 3-4 hours. Good quality kids love it
Answer by wickey.co.uk
Nov 30, 2022
Dear customer, thank you very much for rating us. We are pleased that we were able to fulfil a dream for your children. We wish them exciting adventures and much fun. Your Wickey Team
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.