The shoes were made and shipped as described. Definitely follow the advise on the website of ordering a smaller pair than you usually wear. Once I ordered the correct size I’m was very pleased with the shoes. The Customer Service people at Peppe responded promptly and did there very best to help when shoes were held up in customs.
The Delivery company UPS were very poor. Four dates were given before finally trying to make a delivery and they expected me to wait in for the delivery each time. When I called they just said “it does say it’s an estimated delivery time” but one does not expect this to be days late!
Watch out for import charges as this appears to be fairly random as to when it’s applied.
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8 months ago
I’ve purchased many shoes from this company and was extremely happy!! I’ve recommended this company to many friends! But my last purchase was the worst. As you can see in the pictures the shoes that I ordered is not even close to what I ordered. I contacted the company and they said leather is always different and they can not control what the shoes look like. Well maybe they should not show us pictures of there shoes. Because that is what we might not receive. Oh and they offered me a 10% discount. Lol. Any one want to. But these shoes from me size 43
We ordered shoes mid-July and we still have not received them. The company says they ship by UPS, but the shoes have been sent more than three weeks ago through Post of Poland and the parcel has not arrived yet. If I knew the parcel would not be shipped by UPS I would have not placed the order at all as our regular post office has a very poor service. (They say the parcel is still in transit.)
I think customers need to be warned that the shipment is different from the one advertised before the order is paid for.
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Answer by PeppeShoes.com
7 months ago
Hi,
we are very sorry to hear that you are not satisfied with your purchase from our store :( We have contacted you via email to clarify the situation!
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1 year ago
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1 year ago
Shoes are excellent. Love them to bits. The only thing that hurt was the import duty I had to pay prior to delivery, which added £50 to the price. I guess not covered in the 'FREE WORLDWIDE SHIPPING'. Otherwise it would have been 5 stars.
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Answer by PeppeShoes.com
7 months ago
Hi Simon,
so sorry for this situatuion! We have free worldwide delivery and that means that we send shoes to you for free. Unfortunately, we are not responsible for import duties (in your case that was £50) imposed by your country.
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1 year ago
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1 year ago
Great shoes and exelente service
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1 year ago
I could be addicted to this:-)
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1 year ago
Beautiful shoes. Very good quality. Good choice to buy PEPPE Shoes.
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1 year ago
Thanks. SO nice to be able to design just the shoes I like
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1 year ago
Just so nice shoes. I actually wear reak Italien shoes in my everyday and these are close to as good as they are. Thanks
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