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Top positive review
Jan 21, 2024
Verified review
Informative and easy to navigate website, easy ordering process, well organized delivery, prompt communication. On top of that, when I needed technical support for a couple of issues, the response was courteous, fast and the replacement parts were received in a couple of days!
Overall, I can congratulate the Batronix team for their excellent customer support and quality of service!
As a very satisfied customer who already bought four T&M instruments from them in the last couple of years, I can warmly and highly recommend Batronix as a reliable business partner to anyone in search of measurement instrumentation! This company was and will remain at the top of my list of choices in this field!
Suggestions? As a happy customer it would be difficult to ask for more.
Well ...maybe some more discounted opportunities in the future, like the Advent one last December, which convinced me to place two orders.
Well done Batronix! Keep up with your high standard business model!
Take more care that the shipping address is correct and when it's wrong actively participate in ensuring the parcels are delivered in the proper location.
Communicate status of what will be delivered when and where. As long as other people are placed in CC to be informed, keep them in CC in any reply.
Send the invoice after payment and shipment has be performed.
I have been ordering all my measuring equipment from Batronix for years. Never a problem, always correct. Great website, lots of choice of equipment and accessories. Good prices and fast delivery. I really don't know what could be better. I highly recommend Batronix.
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Jan 17, 2024
Verified review
Very fast delivery of ordered oscilloscope
Very fast delivery of ordered oszilloscope! Also very good service during order placing process. In a nutshell - fast, reliable and customer oriented experience during the whole process, really appreciated!
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Dec 21, 2023
Verified review
Batronix sold a Signal Analyzer + VNA
The service provided by Batronix was very professional and all inquiries were answered promptly. The product ordered arrived in just a few days and in pristine state.
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Dec 29, 2023
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Absolutely satisfied! Fair price, very quick response, delivery in 3 days (across Europe!) - what should I want more?
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Dec 22, 2023
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Good selection of quality instruments on stock at a fair price. Fast shipping to Denmark.
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Jan 19, 2024
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Makellos
Flotte und kompetente Abwicklung bei Angebot, Bestellung und Auslieferung.
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Jan 4, 2024
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Feedback-adaptability-politeness
Fast feedback, adaptability with my requests and politeness
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Jan 10, 2024
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Todo Perfecto como siempre. Lo recomiendo.
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Jan 10, 2024
Verified review
Servicio impecable. Lo recomiendo.
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Dec 21, 2023
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Good info, fast delivery, cheap
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Jan 18, 2024
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Fast delivery.
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Dec 28, 2023
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Dec 22, 2023
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Sep 18, 2023
Verified review
Batronix service and product were great!
Being UK based with associated "Brexit issues" supplying (and even paying for) the board we wanted to order was complicated as it wasn't covered by the standard Batronix automated ordering system.
Customer service by http://www.batronix.com/ staff, especially Mr Joel J. was extremely good, his manual intervention managing to find a means to satisfy and deliver my order to my great satisfaction.
The board supplied is a Batronix designed (so unique to Batronix board) therefore good documentation is important - the 50+ page manual supplied (actually both English and German copies were included) was outstandingly comprehensive, a good example of Best Current Practice for such manuals.
The board itself was very well designed and implemented working well immediately with simple and clear instructions in the supplied 50 page manual leading to good results and great customer satisfaction.
Highly recommended.
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Aug 13, 2023
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My experience with Batronix has been nothing short of excellent. The quality of the products I purchased combined with the seamles ordering process and swift shipping, has left me thoroughly satisfied. It's evident that Batronix prioritizes customer satisfaction and strives to provide a seamless shopping experience.
One of the most impressive aspects of my experience was the lightning-fast shipping. The items were securely packaged, ensuring they reached me in good condition.
Thank you Batronix!
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Oct 31, 2023
Verified review
Great selection and high integrity
Great selection of engineering test/measurement equipment. Prices are good and they often have promotions across product lines.
Most important, they accurately quote stock and delivery times. If they say its in stock, it is. If not, they say when it will arrive and meet that timeline (or ship early).
Finally, they can be trusted. I've bought more than a dozen products from them and they always deliver. They communicate, they are easy to reach.
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Jul 10, 2023
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Qualität der Dienstleistung. Reaktivität. Schnelligkeit der Ausführung. Alles war perfekt, was mich betraf. Ich empfehle!
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Oct 20, 2023
Verified review
Good place to buy specialized electronics equipment
I was buying a brand new (just released) model of an oscilloscope at Batronix. Not only the model I wanted was there on their stock, while other places were showing couple of weeks waiting time, I also received small but always welcome discount and low shipping price to Switzerland. The device was sent just in a couple of hours after I made my purchase. So I am really satisfied. Thank you!
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May 27, 2023
Verified review
Detailed homepage and fast delivery
The homepage is easy to navigate with a lot of relevant information. It is also easy to find information (and downloads) for devices they no longer are selling.
The delivery was fast and with detailed information about the steps up to the delivery.
I have not had to contact the customer support, so I cannot say how that is handled.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
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