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Top positive review
Jan 21, 2024
Verified review
Informative and easy to navigate website, easy ordering process, well organized delivery, prompt communication. On top of that, when I needed technical support for a couple of issues, the response was courteous, fast and the replacement parts were received in a couple of days!
Overall, I can congratulate the Batronix team for their excellent customer support and quality of service!
As a very satisfied customer who already bought four T&M instruments from them in the last couple of years, I can warmly and highly recommend Batronix as a reliable business partner to anyone in search of measurement instrumentation! This company was and will remain at the top of my list of choices in this field!
Suggestions? As a happy customer it would be difficult to ask for more.
Well ...maybe some more discounted opportunities in the future, like the Advent one last December, which convinced me to place two orders.
Well done Batronix! Keep up with your high standard business model!
Take more care that the shipping address is correct and when it's wrong actively participate in ensuring the parcels are delivered in the proper location.
Communicate status of what will be delivered when and where. As long as other people are placed in CC to be informed, keep them in CC in any reply.
Send the invoice after payment and shipment has be performed.
I used the online ordering system and it was easy to use and efficient. Shipping was fast as I ordered Thursday and the following Monday the first parcel arrived. Unfortunately UPS did not deliver the parcel and there was some confusion for a few days. Second parcel did arrive Thursday in the same week, so not too bad.
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Oct 23, 2023
Verified review
Excellent Customer Service
My purchases from Batronix go back a number of years. In all my contacts with Batronix, I always had a first class customer service experience both in the purchase and in after-sales service when it was required.
Their services are second to none and it’s a quality other sellers should aspire to achieve.
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Dec 18, 2023
Verified review
Oscilloscope DHO804
I order oscilloscope DHO804. This is my second order from you. The oscilloscope is cover my expectation. I like your quick services. The parcel come to Bulgaria for one week. I like your quick support too. I hope that I will use your services in the feature again. Best Regards, Petar.
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Dec 18, 2023
Verified review
I ordered a RIGOL SDM3068 it was sent DHL and come to Finland in about a week. comparing it against my Fluke 8506A and 731B verified it to be within it's specifications. experienvce is equally satisfactory as the 2 previous purchases of 2 Owon 100MHz oscilloscopes from Batronix
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Dec 18, 2023
Verified review
Siglent SDM3055
I am once again very satisfied with a new purchase i made, this time the benchtop multimeter Siglent SDM3055. The equipment arrived even faster this time, the packaging was perfect as if it had been picked up at the company, I renew my trust in the Batronix team.
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May 8, 2023
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Gutschein
Es wäre sinnvoll, den Kunden nach jedem Kauf einen Rabattgutschein zu schicken. Dies wird von vielen Händlern praktiziert (in der Regel 5-10 %) und kann ein entscheidender Faktor bei der Entscheidung sein, welchen Händler Sie für Ihren nächsten Einkauf wählen.
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Sep 25, 2023
Verified review
Auch als Rückkehrer kann ich die Aktivitäten von Batronix nur loben. Ich habe hier hervorragende Produkte zu perfekten Preisen gefunden. Wenn ich andere Messgeräte benötige, werde ich sie hier kaufen. Vielen Dank für die engagierte Arbeit der Mitarbeiter.
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Dec 15, 2023
Verified review
Good products at excllent prices
Their selection of products is excellent. They seem to know the field and they offer a good selection of instruments and tools. And they have really good prices. Dispatch is swift and packaging is great. They solve problems / faults quickly.
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May 29, 2023
Verified review
Suppliers of great test equipment
Batronix has become my supplier of choice for nice test equipment. So far I have purchased an Oscilloscope, a Spectrum Analyser and an Electronic Power Load. I have a Desktop Digital Multimeter on order and will likely purchase a bench PSU.
Up-to-date status of the items. Indeed the item ordered by me was not available at that moment but batronix pointed out that it will be available in several days.
As soon as it became available it was promptly sent.
Fast and elegant.
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Nov 2, 2023
Verified review
Rigol DHO804
Have ordered Rigol DHO804 and I’m very pleased with the scope and with the speedy delivery. This is a second time I’ve ordered measuring equipment of Batronix and I wouldn’t hesitate using their shop again. Thanks.
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Oct 5, 2023
Verified review
Fast and Professional
I enjoyed the fast replies I got when I requested an offer on some articles that I was interested in and was also extremely pleased with the level of professionalism when it came to purchasing said articles.
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Dec 7, 2023
Verified review
Siglent SDS1202X-E
I'm very satisfied with the purchase of the Siglent SDS1202X-E oscilloscope, which arrived within the expected time, with the original packaging perfectly intact, without damage.
Thank you Batronix!
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Dec 11, 2023
Verified review
Good quality
everything came as expected, they are in pretty good condition and from the looks of it very good products they came after 4 days which is pretty impressive the service is as good as there products
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Sep 25, 2023
Verified review
Problemloser Bestellvorgang online, sehr flotte Lieferung. Gutes Produkt, faire Preise. Die Ware war sehr gut verpackt sodass keine Schäden entstehen können.
Bin sehr zufrieden, gerne wieder.
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Jul 4, 2023
Verified review
The transaction was processed almost immediately and the package was shipped on the very next business day. There were no delays whatsoever and I received exactly what I expected.
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Jul 4, 2023
Verified review
The transaction was processed almost immediately and the package was shipped on the very next business day. There were no delays whatsoever and I received exactly what I expected.
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Apr 29, 2023
Verified review
My reasons
I receive an answer for my request for a proposal rapidly. I got the same answer from France 3 weeks later.
And Batronix gave a better price for the same equipment and services.
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Nov 4, 2023
Verified review
I recommend
Courteous and impeccable service, very good quality product, shipped with care and very fast delivery, happy with my purchase, I recommend. Thank you Batronix
Batronix has a good product and shipped quickly. However, the carrier messed up because they said the didn't have a housenumber. Choose a better carrier.
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