batronix.com
Reviews:

153 reviews in the last 12 months1,552 total reviews  

4.95
Excellent

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Top positive review

Jan 21, 2024
 Verified review
Informative and easy to navigate website, easy ordering process, well organized delivery, prompt communication. On top of that, when I needed technical support for a couple of issues, the response was courteous, fast and the replacement parts were received in a couple of days! Overall, I can congratulate the Batronix team for their excellent customer support and quality of service! As a very satisfied customer who already bought four T&M instruments from them in the last couple of years, I can warmly and highly recommend Batronix as a reliable business partner to anyone in search of measurement instrumentation! This company was and will remain at the top of my list of choices in this field! Suggestions? As a happy customer it would be difficult to ask for more. Well ...maybe some more discounted opportunities in the future, like the Advent one last December, which convinced me to place two orders. Well done Batronix! Keep up with your high standard business model!
ST
Sorin T.
Solingen

Top negative review

May 3, 2023
 Verified review
Take more care that the shipping address is correct and when it's wrong actively participate in ensuring the parcels are delivered in the proper location. Communicate status of what will be delivered when and where. As long as other people are placed in CC to be informed, keep them in CC in any reply. Send the invoice after payment and shipment has be performed.
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Reviews for batronix.com

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Dec 21, 2023
 Verified review
Good info, fast delivery, cheap
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Dec 1, 2023
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nothing :)
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Dec 28, 2023
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Dec 22, 2023
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Dec 18, 2023
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Dec 11, 2023
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Dec 6, 2023
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Dec 1, 2023
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Sep 18, 2023
 Verified review

Batronix service and product were great!

Being UK based with associated "Brexit issues" supplying (and even paying for) the board we wanted to order was complicated as it wasn't covered by the standard Batronix automated ordering system. Customer service by http://www.batronix.com/ staff, especially Mr Joel J. was extremely good, his manual intervention managing to find a means to satisfy and deliver my order to my great satisfaction. The board supplied is a Batronix designed (so unique to Batronix board) therefore good documentation is important - the 50+ page manual supplied (actually both English and German copies were included) was outstandingly comprehensive, a good example of Best Current Practice for such manuals. The board itself was very well designed and implemented working well immediately with simple and clear instructions in the supplied 50 page manual leading to good results and great customer satisfaction. Highly recommended.
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Aug 13, 2023
 Verified review
My experience with Batronix has been nothing short of excellent. The quality of the products I purchased combined with the seamles ordering process and swift shipping, has left me thoroughly satisfied. It's evident that Batronix prioritizes customer satisfaction and strives to provide a seamless shopping experience. One of the most impressive aspects of my experience was the lightning-fast shipping. The items were securely packaged, ensuring they reached me in good condition. Thank you Batronix!
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Oct 31, 2023
 Verified review

Great selection and high integrity

Great selection of engineering test/measurement equipment. Prices are good and they often have promotions across product lines. Most important, they accurately quote stock and delivery times. If they say its in stock, it is. If not, they say when it will arrive and meet that timeline (or ship early). Finally, they can be trusted. I've bought more than a dozen products from them and they always deliver. They communicate, they are easy to reach.
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Jul 10, 2023
 Verified review
Qualität der Dienstleistung. Reaktivität. Schnelligkeit der Ausführung. Alles war perfekt, was mich betraf. Ich empfehle!
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Oct 20, 2023
 Verified review

Good place to buy specialized electronics equipment

I was buying a brand new (just released) model of an oscilloscope at Batronix. Not only the model I wanted was there on their stock, while other places were showing couple of weeks waiting time, I also received small but always welcome discount and low shipping price to Switzerland. The device was sent just in a couple of hours after I made my purchase. So I am really satisfied. Thank you!
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May 27, 2023
 Verified review

Detailed homepage and fast delivery

The homepage is easy to navigate with a lot of relevant information. It is also easy to find information (and downloads) for devices they no longer are selling. The delivery was fast and with detailed information about the steps up to the delivery. I have not had to contact the customer support, so I cannot say how that is handled.
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May 1, 2023
 Verified review

I ordered online and it was easy and efficient.

I used the online ordering system and it was easy to use and efficient. Shipping was fast as I ordered Thursday and the following Monday the first parcel arrived. Unfortunately UPS did not deliver the parcel and there was some confusion for a few days. Second parcel did arrive Thursday in the same week, so not too bad.
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Oct 23, 2023
 Verified review

Excellent Customer Service

My purchases from Batronix go back a number of years. In all my contacts with Batronix, I always had a first class customer service experience both in the purchase and in after-sales service when it was required. Their services are second to none and it’s a quality other sellers should aspire to achieve.
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May 8, 2023
 Verified review

Gutschein

Es wäre sinnvoll, den Kunden nach jedem Kauf einen Rabattgutschein zu schicken. Dies wird von vielen Händlern praktiziert (in der Regel 5-10 %) und kann ein entscheidender Faktor bei der Entscheidung sein, welchen Händler Sie für Ihren nächsten Einkauf wählen.
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Sep 25, 2023
 Verified review
Auch als Rückkehrer kann ich die Aktivitäten von Batronix nur loben. Ich habe hier hervorragende Produkte zu perfekten Preisen gefunden. Wenn ich andere Messgeräte benötige, werde ich sie hier kaufen. Vielen Dank für die engagierte Arbeit der Mitarbeiter.
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May 29, 2023
 Verified review

Suppliers of great test equipment

Batronix has become my supplier of choice for nice test equipment. So far I have purchased an Oscilloscope, a Spectrum Analyser and an Electronic Power Load. I have a Desktop Digital Multimeter on order and will likely purchase a bench PSU.
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Nov 2, 2023
 Verified review

Rigol DHO804

Have ordered Rigol DHO804 and I’m very pleased with the scope and with the speedy delivery. This is a second time I’ve ordered measuring equipment of Batronix and I wouldn’t hesitate using their shop again. Thanks.
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