Faultless T&M shopping experience. Batronics has been around for a good while and they currently have a good selection of "value" T&M equipment. Web store front is clean, well organised and informative. Prices are competitive for the equipment I purchased or at least looked at.
Sensepeek PCBite system itself (my last purchase) is brilliantly designed and engineered. It is not cheap, by any means, but it seems peerless in its price bracket.
I ordered a BX48 BATEGO II and received confirmation three weeks ago that it had been packaged and was ready for shipment. After that I've heard nothing except noticing that the amount was withdrawn from my bank account two weeks ago. A week ago I created a support ticket and was told that they'd look into what happened and later that it had shipped from their warehouse and that I "should get automatically an email from us". That was a week ago and still nothing.
I would have prefer the answers to my questions directed to the service email directly via email instead of via chat.
Jun 3, 2022
I like the service quality and prices, but the shipping estimates page mentioned that the Postal Premium Parcel will have transit time of about 5-7 business days, which turned out to be not true. 8 business days have passed already, and the parcel has still not been handed over to Canada Post, their tracking page currently still says "waiting for parcel". I relied on the shipping estimates. If I knew it can take this long, I would have chosen a different shipping method, because I need the product now.
Jun 27, 2022
It was a pleaser to buy from Batronix, nice support, friendly answer, all good
i would like to offer 5 stars, but i can't ! Just because my phone number was missing from the package. And in this situation the delivery guy can't find me so easily,
Jun 10, 2022
Tovar dosiel v poriadku.Krabica mala niekolko dier.Dopravca musi narabat s takymto zariadenim opatrne.Osciloskop prežil dopravu a funguje.Ešte som nevyskušal všetky funkcie