Reviews for Palais des Thés USA



Excellent

4.85/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 21 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 41 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Palais des Thes offers excellent product. Their Earl Greys are the best I've ever had, and each time I order, I try something different or seasonal as well. I've never been disappointed.
4.33
Good

Excellent service and excellent teas
5.00
Excellent

First time buying and so far liking the taste of one to two flavors of the teas. Overall, delivery is on time and has great quality of teas and its presentation...
4.50
Excellent

Everything in style. Love it
5.00
Excellent

I ordered online; & it was delivered quite quickly (to Canada).

Plus, amazingly, even though the cardboard box was bashed in on one side; everything in it was packed so well that ALL of the products I ordered were fine, including some china W0W : )

I also phoned to inquire about some other products I wanted & the woman I spoke with on the phone was friendly & helpful.
5.00
Excellent

Good tea. Sometimes have to wait a little longer, but worth the wait. Quality
4.33
Good

They don't always have the teas I am looking for, but they do offer lost of seasonal varieties. So in the end, I get to try many different sorts of teas and I enjoy the experience. I only had to contact their customer service once, because my order had not shipped more than 2 weeks after I placed it. I did not get any response, but they shipped my order the next day.
3.67
Good

I love the tea. Wish you would come back to NYC.
5.00
Excellent

Love dealing with Palais de The Their teas are simply the best
5.00
Excellent

Very nice teas with floral aromas. Have not used some yet, but will shortly.
Shipping was perfect and well packed.
5.00
Excellent

Great service and such a wide selection of top quality tea and accessories.
5.00
Excellent

Finally, Palais des Thés was able to overcome their problems in terms of order, payment and delivery. My last order was perfect.
5.00
Excellent

excellent experience
5.00
Excellent

Love that shop They have wonderful teas, have been shopping there for years, first when I lived in France; was very happy to find them here too
5.00
Excellent

Great teas at a great price AND with great service. You can't beat it.
5.00
Excellent

Excellent products and service. The website is a little clunky though, and could use some refinement to be more user-friendly.
5.00
Excellent

It was wonderful to receive my tea order so quickly in the mail and loved plus appreciated the little delicious gift very much, thank you Palais des Thes
5.00
Excellent

Outstanding product Delightful, memorable flavor First tasted some at the Drake Chicago. So glad I could order some for home.
5.00
Excellent

The tea was shipped on time. Delivery was on time. The packaging was secure.
Love the tea.
5.00
Excellent

Awesome
5.00
Excellent

Very satisfied and thank you for the samples.
5.00
Excellent

Palais des Thés USA customer reviews

Palais des Thés USA

Contact
157 Columbus Ave. 4th floor
NY 10023 New York
United States
info@us.palaisdesthes.com
Palais des Thés USA

Owner
Palais des Thés SA
64 rue vieille du Temple
75003 Paris
France
Trade register
Tribunal de Commerce de PARIS 339752636
More reviews from Palais des Thés USA:

Status: 11/03/2016
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Palais des Thés USA in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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