Reviews for Palais des Thés USA



Excellent

4.50/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 16 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 26 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Excellent products and service. The website is a little clunky though, and could use some refinement to be more user-friendly.
5.00
Excellent

It was wonderful to receive my tea order so quickly in the mail and loved plus appreciated the little delicious gift very much, thank you Palais des Thes
5.00
Excellent

Outstanding product Delightful, memorable flavor First tasted some at the Drake Chicago. So glad I could order some for home.
5.00
Excellent

The tea was shipped on time. Delivery was on time. The packaging was secure.
Love the tea.
5.00
Excellent

Awesome
5.00
Excellent

Very satisfied and thank you for the samples.
5.00
Excellent

Satisfied? I love loose tea, but it is highly impractical to bring to the office; I would be grateful for a better selection of teas in tea bags. I'd be even MIRE GRATEFUL if you'd re-open retail stores in Manhattan, NY
4.00
Good

Excellent product and excellent on-line shopping experience
5.00
Excellent

I tried the samplers to start. I liked that they also include a few individual tea flavors sample as well. I did reorder based on a tea I sampled. The delivery for my recent order was later than expected- over week. But I do like The products.
3.00
Fair

This is a great shop with fantastic products. I have ordered several times and have been happy each time.
5.00
Excellent

Definitely satisfied. Easy to complete order. Love the product
5.00
Excellent

Delicious teas and great customer service.
Definitely recommend it
5.00
Excellent

The best teas of the world at a competitive price delivered to your place in just a couple of days
5.00
Excellent

Very satified. I tried your teas in Nice France and I love them.
5.00
Excellent

Website is too difficult. Didn't know my password and it took forever to get tea. Really is this necessary with a tea purchase.
1.00
Very Poor

Palais des Thés USA replies: 22/09/2016
We sincerely apologize for this bad experience, we have just launched a new version of our website which will be much more user friendly :) Palais des Thes very much values customer's feedback so don'ht hesitate to give us more details at info@us.palaisdesthes.com Thank you for shopping with us!

A most difficult web sit to use
4.00
Good

Palais des Thés USA replies: 22/09/2016
Hi David, We are very sorry for this bad experience, we have just launched a new version of our website which will be much more user friendly :) Palais des Thes very much values customer's feedback so don'ht hesitate to give us more details at info@us.palaisdesthes.com Thank you for shopping with us!

Palais des Thés USA customer reviews

Palais des Thés USA

Contact
157 Columbus Ave. 4th floor
NY 10023 New York
United States
info@us.palaisdesthes.com
Palais des Thés USA

Owner
Palais des Thés SA
64 rue vieille du Temple
75003 Paris
France
Trade register
Tribunal de Commerce de PARIS 339752636
More reviews from Palais des Thés USA:

Status: 11/03/2016
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Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with Palais des Thés USA in their own words.

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5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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