Palais des Thés USAReviews

: 965Excellent

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Palais des Thés USA- Logo - reviews
Palais des Thés USA- Logo - reviews

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Contact
Palais des Thés SA
​107 Spring Street, 2nd floor - New York, NY 10012
NY 10023 New York
United States of America
Trade register
Tribunal de Commerce de PARIS 339752636

Reviews for Palais des Thés USA

4.74/5.00
Excellent
How is the rating calculated?

510 reviews in the last 12 months

88 %
6 %
2 %
1 %
3 %
965 total reviews

What other customers say about their experience with Palais des Thés USA

Filter 
4 days ago
Quick responses to any questions or issues. When I have dealt by phone, representatives are very pleasant. If I could give you a ten star rating I would!
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5 days ago
A+! Ships via FedEx, great product, helpful CS.
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5 days ago
This is the second year that I have ordered advent calendars from you. They are always very much appreciated. Thank you.
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6 days ago
As a true lover of teas, and after trying many brands, this is one of the world’s best teas! I have tried the black, herbal, green, oolong, Assam, flavored, unflavored - they are fabulous and I am so glad we can get these exquisite French teas in the USA!
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6 days ago
I've never tasted tea so delicious. Your customer service is exceptional as well.
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6 days ago
I thought this calendar for myself in the past and it is such a treat. This year I bought it for my mother-in-law and she absolutely loves it. It’s giving her something to look forward to and a little ritual every day during this pandemic.
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6 days ago
Disappointed. It took a while to get it, even delivery with FedEx took 5 days. I ordered "Evening tea"--nowhere on a package or a website did i see that tea will make you sleepy, so if you want a cup after dinner around 7 pm, prepare to struggle to keep your eyes open. When i asked customer service about it, i got a vague answer listing tea's ingredients. Wouldnt recommend this brand.
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6 days ago
Excellent tea with wide variety.
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6 days ago
Thank you
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6 days ago
The same great service and product, and a nice touch including a few samples.
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7 days ago
I love the teas from Palais des thes. I used to drink it in France, I am so glad I can get it here. This is in fact the only tea brand I get. I particularly like fleur de Geisha., but all are good.
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7 days ago
Not everything delivered as promised, difficult to get through to customer service
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7 days ago
So happy the delivery arrived before Thanksgiving.
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7 days ago
Wouldn’t order from anyone else!
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8 days ago
I sent a tea Advent calendar gift through your website and was very pleased with the ease of negotiating and placing my order. Only problem I had was that my gift message was not included with the gift. It took awhile before the recipient was able to figure out who sent the lovely mysterious gift. She noticed a customer number’ on the invoice and called customer service. All ended well.
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8 days ago
Shipping Box was a little banged up but inner packaging good.
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9 days ago
Always a pleasure to order and experience your gorgeous teas!
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9 days ago
Awesome
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9 days ago
Great
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9 days ago
I love the flavor of the tea.
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