Palais des Thés USA

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Palais des Thés SA
​107 Spring Street, 2nd floor - New York, NY 10012
NY 10023New York
United States of America
Trade register
Tribunal de Commerce de PARIS 339752636

Reviews for Palais des Thés USA

4.57 / 5.00
Excellent
How is the rating calculated?

364 reviews in the last 12 months

82 %
7 %
3 %
2 %
5 %
538 total reviews

What other customers say about their experience with Palais des Thés USA

Sort order Latest first 
1 day ago
Tea is outstanding and service expedient and excellent
 
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1 day ago
Great experience. Only wish the tea had less packaging or biodegradable packaging.
 
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1 day ago
Our family’s favorite tea source
 
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2 days ago
The tea (the des lords) is inconsistent. Most recent purchase had a much stronger taste of bergamot than formerly and the leaves are smaller and there is quite a bit of "dust". Also, it wasn't sent in pouches as requested. This is disappointing and I will not buy online again.
 
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3 days ago
Delivery was faster than I expected. All their tea is delicious
 
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5 days ago
Wonderful teas
 
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1 week ago
We ordered a significant amount of tea and were very excited to receive it - unfortunately when FedEx said it had been delivered it actually had not. I contacted Palais Des Thes and within a few hours had a personal phone call from the company and a new shipment on the way A+ customer service The new shipment was successfully delivered and we are enjoying it VERY MUCH
 
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1 week ago
We love the selection of teas and the quick delivery. We appreciate the minimal packaging.
 
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1 week ago
I had an issue that they resolved quickly. The tea itself was amazing.
 
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1 week ago
Good quality teas that I cannot get else where
 
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1 week ago
Great tea and quick shipping
 
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1 week ago
My favorite tea company Especially like that they offer free shipping and tax free for orders in the US.
 
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1 week ago
Yum
 
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1 week ago
Every tea was excellent
 
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1 week ago
My teas arrived quickly and are delicious
 
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1 week ago
perfect
 
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2 weeks ago
Slow delivery even with FedEx. Took 10 days to arrive after order was placed. Attempted to obtain info prior to order on some products and customer service only referred me to look at their website instead of answering my question
 
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2 weeks ago
Lovely tea and a few extra samples Fast delivery and easy to purchase.
 
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2 weeks ago
The ordering, the tea, and the tea were all great I have nothing but praise for Palais des Thés USA. I will definitely be using it again
 
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2 weeks ago
I got the advent calendar for Christmas and love the tea but wish I had ordered bags instead .
 
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