stetson.eu/en/Reviews

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4.46

Reviews for stetson.eu/en/

211 verified reviews in the last 12 months

1,343 total reviews
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the most relevant positive review


Mar 3, 2022
Stetson make good quality hats that are far superior to most other brands and most importantly fit correctly. You pay a bit more but you have compete satisfaction. Ordering is easy and delivery is prompt. I am very happy with my purchase.
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Jun 16, 2022
Fidèle à Stetson jusqu’alors, depuis mes dernier achats j’ai remarqué une baisse significative dans les finitions : taille, coupe, tissu. Mon achat pour une hatterras en lin commandé en 59cm s’avère à la fois trop grande et à ma taille. La coupe est nettement différente des autres modèle de cette même gamme que je possède en coloris différents ! Elle est bien plus ample que les autres, et à tendance à ne pas suffisamment serrer, la confection n’est pas conforme aux autres modèles. De plus la visière n’est pas droite et bien courbé ! Un comble. Je suis extrêmement déçu, et je possède pas moins d’une dizaine de couvre chef de cette marque.
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Reviews for stetson.eu/en/

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Nov 20, 2022
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Nov 20, 2022 
I have not receive yet my hat
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Nov 23, 2022
My item was not delivered
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Nov 9, 2022
Product Made in China !
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Oct 15, 2022
Die Mütze ist ok, aber es wurde versprochen dass ein kopfband aus Kork mitvolgen würde Dieses fehlte.....
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Oct 22, 2022
I have not even received my order and am already asked how the service was?=?
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Oct 17, 2022
I CAN NOT REVIEW THIS PRODUCT AS IT HAS NOT BEEN DELIVERED YET!
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May 16, 2022
I placed an order on April 7th. 20 days later I contacted my country's post office only to discover that there was no info about the specific parcel. support@stetson.eu was prompt to answer and offered to re-send the parcel or refund me. Today I received the parcel. I need to also note that I have had purchased items before from Stetson.eu without any problems. After searching around it became clear to me that Asendia (the service used from Stetson to ship the parcels) was probably the reason for my adventure. I highly recommend Stetson to make an inquiry about Asendia.
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May 20, 2022
I never received an acknowledgement of my order I had to email the company to find out if they had got my order. I still have not received it but I am being asked for a review. I would have been happier if I received it before the review 💁🏿‍♂️
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Dec 18, 2021
Product is good and despatched promptly but courier service very poor
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Mar 24, 2022
Good selection. Bad supply. Costs for returns
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Jun 16, 2022
Fidèle à Stetson jusqu’alors, depuis mes dernier achats j’ai remarqué une baisse significative dans les finitions : taille, coupe, tissu. Mon achat pour une hatterras en lin commandé en 59cm s’avère à la fois trop grande et à ma taille. La coupe est nettement différente des autres modèle de cette même gamme que je possède en coloris différents ! Elle est bien plus ample que les autres, et à tendance à ne pas suffisamment serrer, la confection n’est pas conforme aux autres modèles. De plus la visière n’est pas droite et bien courbé ! Un comble. Je suis extrêmement déçu, et je possède pas moins d’une dizaine de couvre chef de cette marque.
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Jun 7, 2022
I ordered via PayPal. After a week, I got a Mail, that I should transfer the money to their Bankaccount. After 5 Mails and a Phonecall with the PayPal Service it is clear that Stetson didn‘t finish the PayPal transaction on their Site. Now the Support of Stetson ignores me and I get continuous payment reminders. I‘m not going to pay them double. Get your workflows right. I‘ll wait, until the money comes back from PayPal and order somewhere else.
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Jul 26, 2022
I have placed my order 10 days ago and never heard back from them. It was not possible to log into my customer account after the purchase. The link they sent was not existent. I was not provided with a tracking number, etc. Since I need the hat for our summer holidays it renders useless if not delivered in time.
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Jun 11, 2022
Order only when you are sure about size. Otherwise you will have big problem with return or exchange. They link for creating return does not work. They do not to answer to your emails. It seems like they do this intentionaľy. So I definitely advise not to order!!!
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Apr 3, 2022
I was charged shipping costs even though my order's total cost was over the minimum of 150€. The shipment was supposed to be sent via UPS but it was decided, unbeknownst to me, to be sent via postal service. More than a month later, the parcel is lost.
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Dec 14, 2021
Not sure why I've been sent this email. Ordered hat 10 day's ago. Wouldn't order using this app again
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Dec 27, 2021
I have not received my parcel and cannot track it. Very poor customer service!
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Jun 2, 2022
Pity they could deliver as quick as asking for a review. Still in transit!
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Jan 5, 2022
The cap looks wrong. The shape is not correct.
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