stetson.eu/en/Reviews

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Reviews for stetson.eu/en/

218 verified reviews in the last 12 months

1,308 total reviews
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Oct 28, 2021
Excellent website. Very good product images and information. One small issue I have is that Stetson does not seem to offer a free return service. It cost me a lot of money to return a hat that didn't fit for a replacement pf the correct size. It really didn't make it worthwhile buying the hat in the first place. Even if they were to charge for it, I wouldn't mind because it would definitely be cheaper than me sending it via the cheapest available ordinary post.
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Jun 16, 2022
Fidèle à Stetson jusqu’alors, depuis mes dernier achats j’ai remarqué une baisse significative dans les finitions : taille, coupe, tissu. Mon achat pour une hatterras en lin commandé en 59cm s’avère à la fois trop grande et à ma taille. La coupe est nettement différente des autres modèle de cette même gamme que je possède en coloris différents ! Elle est bien plus ample que les autres, et à tendance à ne pas suffisamment serrer, la confection n’est pas conforme aux autres modèles. De plus la visière n’est pas droite et bien courbé ! Un comble. Je suis extrêmement déçu, et je possède pas moins d’une dizaine de couvre chef de cette marque.
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Reviews for stetson.eu/en/

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 Verified review
Sep 1, 2022
DPD The track and trace from DPD is poor and the lead time is bad. You sould offer your customers a better freight alternative with better service. Separate the transport cost from the cost from your products and give me as a customer the exact lead time. DPD does not deliver in 2-4 days as I get informed by.
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Feb 20, 2022
I have given order on 10 Feb. It is 20 FEB and I still could not receive it and even I cannot track my cargo on website coz there is NO RECORD. Two times cargo cancelled because of address problem and it is not mu fault. It is third time shipped again on 16 FEB however ı still do not know where is my order. It was a gift and I am already too late for it!!
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Nov 2, 2021
The products are really good and probably the best in the market. On the products i would give 5 stars. The delivery is poor; my order was dispatched on 25th Oct and it is 2nd Nov and I still have not received it nor can I track it. I would order more but postage is terrible.
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Nov 24, 2021
It was not clear that I would have to cover the expenses for returning a hat, which from Italy ended up being 30euro
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May 30, 2022
My order is not yet delivered.
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Dec 14, 2021
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