stetson.eu/en/Reviews

: 1,343Good

4.46

Reviews for stetson.eu/en/

211 verified reviews in the last 12 months

1,343 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Mar 3, 2022
Stetson make good quality hats that are far superior to most other brands and most importantly fit correctly. You pay a bit more but you have compete satisfaction. Ordering is easy and delivery is prompt. I am very happy with my purchase.
Report review

Show all positive reviews

the most relevant critical review


Jun 16, 2022
Fidèle à Stetson jusqu’alors, depuis mes dernier achats j’ai remarqué une baisse significative dans les finitions : taille, coupe, tissu. Mon achat pour une hatterras en lin commandé en 59cm s’avère à la fois trop grande et à ma taille. La coupe est nettement différente des autres modèle de cette même gamme que je possède en coloris différents ! Elle est bien plus ample que les autres, et à tendance à ne pas suffisamment serrer, la confection n’est pas conforme aux autres modèles. De plus la visière n’est pas droite et bien courbé ! Un comble. Je suis extrêmement déçu, et je possède pas moins d’une dizaine de couvre chef de cette marque.
Report review

Show all critical reviews

Reviews for stetson.eu/en/

Filter 
Sort by Latest first 
(7)
 Verified review
Nov 10, 2022
10 days after the order and the package still has not delivered
Report review
 Verified review
Oct 26, 2022
Report review
 Verified review
Oct 24, 2022
Delivery was prompt but unfortunately packaging was totally inappropriate as the package arrived crushed and torn and the hat sadly misshapened by the experience. Cannot understand how a superior product can be dispatched in such inadequate packaging. We incurred costs in trying to re-instate the intended shape … not totally 100% successful.
Report review
 Verified review
Sep 1, 2022
DPD The track and trace from DPD is poor and the lead time is bad. You sould offer your customers a better freight alternative with better service. Separate the transport cost from the cost from your products and give me as a customer the exact lead time. DPD does not deliver in 2-4 days as I get informed by.
Report review
Answer by stetson.eu/en/
Oct 13, 2022
Dear customer, with apologies for the late response. We are sorry to hear that you are not satisfied with the delivery time of your package and we thank you for your feedback regarding the shipping options to Sweden, which we have passed on to the relevant department. We are glad to hear, however, that in spite of the slight delay in delivery, you are satisfied with the products bought. Kind regards, Giulia from Stetson.eu
 Verified review
May 30, 2022
My order is not yet delivered.
Report review
 Verified review
Feb 20, 2022
I have given order on 10 Feb. It is 20 FEB and I still could not receive it and even I cannot track my cargo on website coz there is NO RECORD. Two times cargo cancelled because of address problem and it is not mu fault. It is third time shipped again on 16 FEB however ı still do not know where is my order. It was a gift and I am already too late for it!!
Report review
 Verified review
Dec 14, 2021
Report review