stetson.eu/en/Reviews

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Reviews for stetson.eu/en/

218 verified reviews in the last 12 months

1,308 total reviews
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Oct 28, 2021
Excellent website. Very good product images and information. One small issue I have is that Stetson does not seem to offer a free return service. It cost me a lot of money to return a hat that didn't fit for a replacement pf the correct size. It really didn't make it worthwhile buying the hat in the first place. Even if they were to charge for it, I wouldn't mind because it would definitely be cheaper than me sending it via the cheapest available ordinary post.
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Jun 16, 2022
Fidèle à Stetson jusqu’alors, depuis mes dernier achats j’ai remarqué une baisse significative dans les finitions : taille, coupe, tissu. Mon achat pour une hatterras en lin commandé en 59cm s’avère à la fois trop grande et à ma taille. La coupe est nettement différente des autres modèle de cette même gamme que je possède en coloris différents ! Elle est bien plus ample que les autres, et à tendance à ne pas suffisamment serrer, la confection n’est pas conforme aux autres modèles. De plus la visière n’est pas droite et bien courbé ! Un comble. Je suis extrêmement déçu, et je possède pas moins d’une dizaine de couvre chef de cette marque.
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Reviews for stetson.eu/en/

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 Verified review
May 16, 2022
I placed an order on April 7th. 20 days later I contacted my country's post office only to discover that there was no info about the specific parcel. support@stetson.eu was prompt to answer and offered to re-send the parcel or refund me. Today I received the parcel. I need to also note that I have had purchased items before from Stetson.eu without any problems. After searching around it became clear to me that Asendia (the service used from Stetson to ship the parcels) was probably the reason for my adventure. I highly recommend Stetson to make an inquiry about Asendia.
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 Verified review
May 20, 2022
I never received an acknowledgement of my order I had to email the company to find out if they had got my order. I still have not received it but I am being asked for a review. I would have been happier if I received it before the review 💁🏿‍♂️
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 Verified review
Dec 18, 2021
Product is good and despatched promptly but courier service very poor
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 Verified review
Mar 24, 2022
Good selection. Bad supply. Costs for returns
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