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Acer Store IrelandReviews

: 160Excellent

4.72

Reviews for Acer Store Ireland

160 verified reviews in the last 12 months

160 total reviews
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the most relevant positive review


6 months ago
I love the webpage and options available, I had some troubles to access the webpage through my computer (it kept me giving a 'access denied' message every 10 min) but on my smartphone it was super easy. I would love to see an option to further personalize your laptop to increase maybe the GPU or the storage, to give that extra punch without paying too much for a whole new level laptop.
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1 month ago
Purchased an Acer Aspire C27-1655 DQ.BGFEK.009 AIO PC but once received and set up noticed the fan was constantly on and making a lot of noise, regardless of the PC being idle without any programs installed. Moreover, the 2 built-in speakers were very underperforming as the sound was muffled. Also, the 27" screen lacked pixels and resolution. To top things up, despite being a brand new PC with Win11 I usually got 2 or 3 blue screen of death every time I booted it up (in comparison, my old i7 laptop from 2017 with all sorts of programs almost never triggers the fan and I only get a blue screen of death once a month on average). All in all this AIO PC, albeit very expensive looked like a very cheap PC in the 300-400 price range instead, defective and with very low quality all around. Complained to Acer Support who offered either a return/refund or a 200 partial refund. Argued that a 200 partial refund wouldn't make my experience better, having to cope with a defective low quality PC. I immediately regretted having purchased this PC and was feeling very angry and depressed. Acer Support then sent me a return label without any instructions. I then asked if I was to return the PC if their courier would come by and pick the parcel, to which then they replied I could take it to a collection point. This is a 13 KG PC and the nearest collection point from that courier is 15 km away from my house, and I have no car. Then days pass without any reply from Acer Support. I then send another message saying enough is enough with this terrible experience, asking to be contacted back by a Manager to sort things up. Acer Support simply replies back saying the issue has been escalated to Management. 5 days pass without no reply at all - just silence. I then have to call the courier myself and arrange the collection from my house, having returned the PC to Acer. Still no reply back from Acer. Only after a few days Acer Support reply back saying they have received the returned PC and then they refund me the money I spent. This was a very bad experience - both in terms of the defective low quality PC itself as well as the very bad Customer Service I received. I will never buy anything from Acer again in my life and will advise all my family and friends the same... it simply isn't worth it! :-(
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Reviews for Acer Store Ireland

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(25)
 Verified review
2 months ago
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Answer by Acer Store Ireland
2 months ago
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
2 months ago
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Answer by Acer Store Ireland
2 months ago
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
2 months ago
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Answer by Acer Store Ireland
2 months ago
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
3 months ago
you tried to apply my 'welcome' discount IN PLACE OF the current €100 off offer instead of in addition to it or even warning about it.
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Answer by Acer Store Ireland
3 months ago
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
4 months ago
Choice of colour limited. Otherwise I’m happy with the purchase
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Answer by Acer Store Ireland
4 months ago
Dear customer, Thank you for your feedback, your opinion matters to us. We're glad that everything was to your satisfaction! Everything went smoothly and that's our goal. In case you have any questions or queries for your order please don’t hesitate to contact us: https://store.acer.com/en-gb/contact/ Your Acer Store
 Verified review
4 months ago
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Answer by Acer Store Ireland
4 months ago
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
5 months ago
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Answer by Acer Store Ireland
5 months ago
Dear customer, Thank you for your feedback, your opinion matters to us. We're glad that everything was to your satisfaction! Everything went smoothly and that's our goal. In case you have any questions or queries for your order please don’t hesitate to contact us: https://store.acer.com/en-gb/contact/ Your Acer Store
 Verified review
5 months ago
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Answer by Acer Store Ireland
5 months ago
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your, Acer store
 Verified review
5 months ago
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Answer by Acer Store Ireland
5 months ago
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your Acer store
 Verified review
6 months ago
Easy to made a purchase, awaiting the delivery.
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Answer by Acer Store Ireland
6 months ago
Dear customer, Thank you for your feedback, your opinion matters to us. We're glad that everything was to your satisfaction! Everything went smoothly and that's our goal. In case you have any questions or queries for your order please don’t hesitate to contact us: https://store.acer.com/en-gb/contact/ Your Acer Store
 Verified review
6 months ago
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Answer by Acer Store Ireland
6 months ago
Dear customer, Thank you for your feedback, your opinion matters to us. We're glad that everything was to your satisfaction! Everything went smoothly and that's our goal. In case you have any questions or queries for your order please don’t hesitate to contact us: https://store.acer.com/en-gb/contact/ Your Acer Store
 Verified review
6 months ago
The Acer site is very well designed and easy to use. I reviewed products using the compare function and could revise spec easily. It felt safe as any other reputable ecommerce site would.
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Answer by Acer Store Ireland
6 months ago
Dear customer, Thank you for your feedback, your opinion matters to us. We're glad that everything was to your satisfaction! Everything went smoothly and that's our goal. In case you have any questions or queries for your order please don’t hesitate to contact us: https://store.acer.com/en-gb/contact/ Your Acer Store
 Verified review
7 months ago
Goods were well described and ordering process was simple
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Answer by Acer Store Ireland
7 months ago
Dear customer, Thank you for your feedback, your opinion matters to us. We're glad that everything was to your satisfaction! Everything went smoothly and that's our goal. In case you have any questions or queries for your order please don’t hesitate to contact us: https://store.acer.com/en-gb/contact/ Your Acer Store
 Verified review
7 months ago
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Answer by Acer Store Ireland
7 months ago
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your Acer store
 Verified review
7 months ago
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Answer by Acer Store Ireland
7 months ago
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your Acer store
 Verified review
8 months ago
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Answer by Acer Store Ireland
8 months ago
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your Acer store
 Verified review
8 months ago
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Answer by Acer Store Ireland
8 months ago
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your Acer store
 Verified review
8 months ago
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Answer by Acer Store Ireland
8 months ago
Cher Client, Merci pour votre commentaire, votre avis nous intéresse. Nous sommes ravis que vous ayez été satisfait et vous remercions de la confiance que vous accordez à la marque Acer. Restant à votre disposition pour toute information complémentaire. La Boutique Acer Store
 Verified review
8 months ago
pretty good site and easy to use.
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Answer by Acer Store Ireland
8 months ago
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your Acer store
 Verified review
9 months ago
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Answer by Acer Store Ireland
9 months ago
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-ie/contact/ Your Acer store