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Nov 30, 2023
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Another completely smooth large transaction with Tattahome. I love that you have my favorite brand in sizes and colors that are not available in the US at nice price points. I also love that all of my fragile items, through many large (multi thousand dollar) orders have always arrived in perfect condition. This time I had a few questions and Antonio did a marvelous job of communicating with me and actually being available at ANY Hour. He was unbelievable! So far, I have no improvement suggestions. I'm completely satisfied with Tattahome.
I placed an order early January ( 8/1/23 ) and still today ( 21/6/23 ) I haven't received neither the products ordered nor a refund. Nobody bothered to contact me about the delay of my order unless I enquired. I requested a refund almost 2 months ago and still haven't received. The company hasn't even given me any proof of the refund and is claiming that the refund has is being processed. Ofcourde none is willing to compensate me in any way for this unbelievable delay and very poor customer service...
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Reviews for tattahome.com/en
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Jun 13, 2023
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Apr 27, 2023
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Apr 27, 2023
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Sep 11, 2023
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It was better than I thought it would be. On the website it said that the ceiling lamp will be available for shipping after 4-5 weeks, but after only 2 weeks I got an email that it was ready for shipment.
The lamp was exactly like the pictures and we didn't have any issues with international shipping (the box was a bit rough but the product was not affected).
thank you tattahome
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Sep 11, 2023
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Very professional, quick and kind response and service!
Unfortunately, one of the ordered items was damaged during the transportation, so Tattahome immediately took care and the item was replaced.
Thanks Tattahome!
Satisfied with the result and the experience!
Very client-orientated! Highly recommended as from my experience!
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Jun 30, 2023
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It took much longer than expected to receive what I ordered. Most likely due to circumstances beyond their control. But when I finally received my Ginori dishes I am very happy with them. They are gorgeous.
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Sep 11, 2023
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Fast shipping and a good amount of updates for package tracking!
I ordered a baking item that I couldn’t find in the USA, the site came through with delivery in quick manner, definitely impressed!
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Sep 11, 2023
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Excellent service. Fragile items delivered halfway across the world without any trouble and in good time. Very happy with the purchase.
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Sep 22, 2023
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Very responsive when I had a question. I dealt with a real person, not an automated service. Item arrived exactly as described.
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Oct 1, 2023
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Will shop here again
Answered queries by email immediately, spoke on the phone to confirm bespoke detail. Basin arrived safely and on time.
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Sep 16, 2023
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Lovely light A lot cheaper than other shops Christmas present for my sister in law she will be over the moon with it
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Nov 3, 2023
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Jul 4, 2023
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Oct 9, 2023
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The selection of unique products and that ability to reach out to their customer service team reps.
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Sep 24, 2023
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The product arrived faster than expected.
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Oct 1, 2023
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They responded quickly to my enquiries
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Oct 1, 2023
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Great service and communication
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Sep 28, 2023
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A class act!
Excellent personal, attentive service, quality packaging and regularly updating dispatch.
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Jul 4, 2023
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very good customer service and follow up. thanks Tattahome best shop in Europe
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