Before ordering I tried to use my 10% welcome discount but it didn't work. I tried contacting the shop, but got no reply ( should have learned my lesson at this point).
I decided to order the products anyway, because they had another promotion which made the welcome discount irrelevant.
After I made the order I got an order confirmation, and i shipping confirmation with a tracking number. However 7 days later, the only thing that has been registered on the shipping company's site is that brand field themselves have registered that the package has been shipped - 7 days ago.
I have tried to contact them to get clarification, but does not receive any answers....