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conrad.com
Reviews:

304 reviews in the last 12 months5,196 total reviews  

4.46
Good

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Top positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.

Top negative review

Apr 18, 2023
 Verified review
Ordered 4 ea items have received 1 ea item. Is it not possible to send all items in “one go” as the cost of having the customs documentation/form made + handling fee is about 20 Eiuros (note that this has nothing to do with the VAT to be paid (24%)) so there is no misunderstanding regarding that. So having, low cost items sent 1 by 1 costs alot extra. If all would be sent in “one go” this additional cost is just paid ones (20 Euros). I often purchase items from other websites and they often do not have all iterms on stock, when ordered, and I then know thatI will wait for the “last” item to arrive on stock before all the items will ship. And that is okay as I will save by this way of “handling” the order. I also expect that this would save also for Conrad on the cost of handling+shipping. Just wanted to point this out. Something to consiter. BR Axel
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Reviews for conrad.com

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Jan 11, 2024
 Verified review
was fast
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Mar 15, 2024
Dear Customer, thank you very much for the positive feedback.
Jan 23, 2024
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Mar 15, 2024
Dear Customer, thank you for your positive feedback.
Jan 15, 2024
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Mar 15, 2024
Dear Customer, thank you for your positive feedback.
Jan 12, 2024
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Mar 15, 2024
Dear Customer, thank you very much for the positive feedback.
Dec 29, 2023
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Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Dec 28, 2023
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Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Dec 29, 2023
 Verified review
Ignored 2 seperate attempts to cancel order, have still not responded to either message (1 via webform 1 via email) 13 days later. Item arrived today, cardboard box was wet and falling apart. Then the actual item has clearly been opened and closed with sellotape over the previous (circular) seals.
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Dec 21, 2023
 Verified review

I received the package well damaged, with a broken product...

I received the package, I filmed its unboxing, the package being well damaged by the UPS people... the welding machine arrived with a broken fan grill, a sign that it suffered a mechanical shock... from experience I say that the shocks mechanics of inverter type welding machines are not beneficial at all, they are even harmful, they can make them non-functional! To test it functionally, I have not tested it, this being a review at first sight, upon opening the package... I will return with details regarding regarding the functionality of all ordered toys!
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Dec 20, 2023
 Verified review
I was most impressed with the speed and efficiency of your service. I am very happy with my order which arrived on time and securely packaged. UPS delivered on time and the driver was most friendly, polite and professional. All I would add is - keep doing what you are doing! Excellent
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Nov 30, 2023
 Verified review
Very well explained the detail on the product bought. The information for shipping was also good. A bit more information on the actual options.
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Dec 7, 2023
Dear Customer, thank you very much for your positive feedback.
Nov 29, 2023
 Verified review

Excellent customer service

Excellent customer service. Couldn’t find a UK stockist for some vice jaws but David was very helpful in finding one. Amazing range of quality vices. 5* supplier
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Dec 7, 2023
Dear Customer, thank you very much for your positive feedback.
Dec 18, 2023
 Verified review
I liked service and commitment of Conrad . But UPS delivery dropped order package to an agent who is very arrogant and disturbing. Also UPS did not call me.
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Dec 8, 2023
 Verified review
Up to date information on my packages and best price too ! Will recommend Conrad to anybody for quality of service price and speedy delivery
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Mar 15, 2024
Dear Customer, thank you for your positive feedback.
Dec 27, 2023
 Verified review

Delayed delivery of second product

Only one of two products arrived with the second one having a note in the box that it will be delayed for two weeks at no extra cost 😆
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Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Dec 11, 2023
 Verified review

Très contente de ma commande

Délais de livraison respectee produit conforme à la commande. Je recommande vivement ce site
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Jan 11, 2024
Dear Customer, thank you for your positive feedback
Dec 12, 2023
 Verified review
THE PRODUCT ARRIVED ON TIME AND IT'S WHAT I'VE ORDERED. VERY GOOD JOB.
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Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Dec 19, 2023
 Verified review
The products are very good, Conrad packed the items with care,.
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Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Nov 29, 2023
 Verified review
great service great value easy to order and prompt delivery
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Dec 7, 2023
Dear Customer, thank you very much for your positive feedback.
Nov 30, 2023
 Verified review
The price of the product was better than other places
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Dec 7, 2023
Dear Customer, thank you very much for your positive feedback.
Dec 4, 2023
 Verified review
great service great value great product very happy..
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Answer by conrad.com
Dec 7, 2023
Dear Customer, thank you very much for your positive feedback.